User Account Corrupted and Unable to System Restore

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

My pc won't allow me to log on under my own user name saying it has
possibly become "corrupt" - then when I try to do a system restore - I get an
error message tell me it has failed to execute and will now close...

Pls help.
Thanks
 
Hi Xena,

Once a user profile is corrupt, there is little you can do. Log on as the
system administrator and create a new user account for yourself, then copy
the old user profile into it. The steps are here:

How to Copy User Data to a New User Profile
http://support.microsoft.com/?kbid=811151

To logon as administrator, in WinXP Pro hit ctrl+alt+delete twice at the
logon screen, then type it in. In WinXP Home, you must restart in Safe mode
in order to select this account.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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