USB mouse problem

  • Thread starter Thread starter Matt C
  • Start date Start date
M

Matt C

I have an odd problem occuring with my USB ports, I
installed a print driver update (from MS updates page)
and as soon as i did that my computer will no longer
recognize my USB mouse. I have tested the mouse on
another computer and it still works, but when i plug it
into the computer in question it gives me the "USB device
not recognized" error. I have tried it with other USB
mice and they create the same error message.
It is a laptop so USB is the only way to connect a mouse.
I have even gone so far as to completly reformat the HD
and reinstall Windows all together(as well as reinstalled
all the drivers) but the mouse still won't work. Any help
would be most appreciated.
Thanks In Advance
 
If you have done a clean install, the problem was not an update as your
new installation would not have the update yet. What is the make and
model of the laptop. You may need to update the chipset drivers further
than what you currently have. It is also possible that the USB Port in
question may just have stopped working. Does the mouse work in any
other USB Ports? Do you have a PS/2 port on the laptop? Did your mouse
come with a PS/2 to USB Convertor?
 
The laptop in question is a Gateway M675. As far as the
USB port stopping altogether, other USB products are
recognized and work with the computer (i.e. my printer
and flash media) and i have tried the mouse in all the
USB ports on the computer with the same result. I know
that the mouse works because i have plugged it into my
room mates computer and it functioned properly instantly,
i also tried using my room mates USB mouse on my computer
and achieved the same results as with the first mouse. As
for PS/2, there are no PS/2 ports on the laptop. Perhaps
it has something to do with the chipset drivers you spoke
of, I'm not terribly proficent with computers so if you
could explain what that means or give me instruction i
would appreciate it.
Thank you for your help so far
 
It works!! Thank you so much, i wish there were more
people in the world like you, willing to help out a
complete stranger with a problem they barely understand.
Thank you very very much,
Matt Clarkson
 
Glad to hear that fixed it. Thank you for your support. There are many
great people here, especially the MVP's who try to help others. You are
welcome to stick around in the newsgroups as every day is a learning
experience :)

Have fun with your nice little lappy ;)
 
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