USB Hardware Detected as "USB Device" and not Device Name.

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G

Guest

Hi,

I have an artec t1 dvb usb device (To watch free-to-view channels on my
computer and record them). I install the drivers on the disk and do
everything it said to do, and i got the newest drivers off their website as
well, i then connect the device to the usb and windows xp identifies it as
"USB Device", and the it searched for drivers and cannot find them. Ive tried
everything i can do, but still to no avail.
I tried it on my laptop and it works fine, but i need it on my desktop
computer.

Thanks,
 
Elliot said:
Hi,

I have an artec t1 dvb usb device (To watch free-to-view channels on
my computer and record them). I install the drivers on the disk and do
everything it said to do, and i got the newest drivers off their
website as well, i then connect the device to the usb and windows xp
identifies it as "USB Device", and the it searched for drivers and
cannot find them. Ive tried everything i can do, but still to no
avail.
I tried it on my laptop and it works fine, but i need it on my desktop
computer.

Thanks,

Are you actually installing the drivers or are you copying the
installation files for the drivers into a folder on the HD? If the
latter, note where the driver files were copied to: c:\driverfolder or
wherever the files are. Then in the hardware wizard, BROWSE to the file
location, i.e., c:\driverfolder and see if the drivers are found and
installed. If the files were copied to a floppy, then BROWSE to the
floppy, i.e., A:\.

Q
 
Hi,

Im installing the drivers from disk, but copying them wouldnt work either.
Windows XP usually identifies three different things (3 different things pop
up in the bubble to do with the usb device) and the names are shown, it is
only showing one but it is called "USB Device".
Could someone help me to actually get the computer to identify what the usb
device connected is.
When it comes up as "usb device" windows xp isnt going to think my drivers
are correct for that device because it has the wrong name.
 
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