J
John Mangano
I have purchased an external drive enclosure and a new
hard drive. I have connected the hard drive and placed
the jumper to "Cable Select". When making the connection
to my computer it says "USB Device Not Recognized" and
underneath that it says "One or more USB devices attached
to this computer has malfunctioned, and Windows does not
recognize it. For assistance in solving this problem,
click this message."
When clicking the message, I am brought to a screen where
it lists all of my USB ports and it says to try
reconnecting the device. I've done this many times
without being able to access the drive. I think it may
have something to do with the drive being brand new and
not having run FDISK or FORMAT on the hard drive. How
can I do this while connected via USB and not being able
to access the drive? Any other thoughts?
I have another external enclosure that works fine.
Thanks,
John
hard drive. I have connected the hard drive and placed
the jumper to "Cable Select". When making the connection
to my computer it says "USB Device Not Recognized" and
underneath that it says "One or more USB devices attached
to this computer has malfunctioned, and Windows does not
recognize it. For assistance in solving this problem,
click this message."
When clicking the message, I am brought to a screen where
it lists all of my USB ports and it says to try
reconnecting the device. I've done this many times
without being able to access the drive. I think it may
have something to do with the drive being brand new and
not having run FDISK or FORMAT on the hard drive. How
can I do this while connected via USB and not being able
to access the drive? Any other thoughts?
I have another external enclosure that works fine.
Thanks,
John