Upgraded to 5.0 broke Remote Assistance?

  • Thread starter Thread starter Scot
  • Start date Start date
S

Scot

I upgraded WIndows Messenger from 4.7 to 5. The person
I'm trying to help did the same. When they ask me for
Remote assistance, I get the following error message on
my end:

The invitation from [name omitted] to start using Remote
Assistance is declined because the program is disabled or
not installed on your computer.

Anyone have any idea what's going on?

Scot
 
Remote assistance is a feature of windows XP and 2000 only....Hope yoiu both have up to date operating systems
 
Both systems are running Windows Xp Professional SP1 with
all current hot fixes, etc.

-----Original Message-----
Remote assistance is a feature of windows XP and 2000
Click to expand...
only....Hope yoiu both have up to date operating systems
 
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