B
Bob - Australia
I have several updates that will not install. Downloads OK but will not
install for some reason. Help would be appreciated.
install for some reason. Help would be appreciated.
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M
Miss Perspicacia Tick
Bob said:I have several updates that will not install. Downloads OK but will
not install for some reason. Help would be appreciated.
Well how's about you give us something to go on. What do you mean "won't
install for some reason"? Are there any errors? Are you running a legitimate
copy of XP?
K
Kaylene aka Taurarian
Hi Bob, a few suggestions, if nothing works try the WU Newsgroup and give a few
more details and also state what you have done so far.
Kaylene - Melbourne Australia
If Updates fail to install:-
If you receive a 643 error message or a message indicating that Windows Update
was unable to complete the operation. This may occur if the catalog database
(Edb.log) is damaged.
Try this:-
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
del /q "%SystemRoot%\System32\Catroot2\Edb.log
This command will force the catalog database to rebuild itself.
Windows Update Is Not Installed - WinXP
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
You are using a version of the AOL software earlier than AOL 8.0 Plus.
-and-
You use the AOL Web browser interface to access and download Windows Updates.
The AOL Web browser that is included with versions of the AOL program that are
earlier than AOL 8.0 Plus did not communicate correctly with the Windows
Installer software. As a result, Windows Installer may stop responding.
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Updates fail to install and you receive error message 0x80070643 - WinXP
http://www.updatexp.com/cryptographic-service.html
http://www3.telus.net/dandemar/updatinf.htm
For further information etc.
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
You Cannot Install Some Updates or Programs "Digital Signature not found"
When you use the Windows Update Web site to install updates, the installation
fails and the Windows Update.log file contains error 80070643.
How to view the Update log in Windows
Open Internet Explorer and either type or copy and then paste this into the
Address bar:
%windir%\windows update.log
Scroll down towards the bottom for the latest entries to locate the error
code(s) associated with the latest failed attempt to download. Now look on the
Troubleshooter page for the error code(s) that you have located and try the
suggested solution.
more details and also state what you have done so far.
Kaylene - Melbourne Australia
If Updates fail to install:-
If you receive a 643 error message or a message indicating that Windows Update
was unable to complete the operation. This may occur if the catalog database
(Edb.log) is damaged.
Try this:-
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
del /q "%SystemRoot%\System32\Catroot2\Edb.log
This command will force the catalog database to rebuild itself.
Windows Update Is Not Installed - WinXP
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
You are using a version of the AOL software earlier than AOL 8.0 Plus.
-and-
You use the AOL Web browser interface to access and download Windows Updates.
The AOL Web browser that is included with versions of the AOL program that are
earlier than AOL 8.0 Plus did not communicate correctly with the Windows
Installer software. As a result, Windows Installer may stop responding.
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Updates fail to install and you receive error message 0x80070643 - WinXP
http://www.updatexp.com/cryptographic-service.html
http://www3.telus.net/dandemar/updatinf.htm
For further information etc.
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
You Cannot Install Some Updates or Programs "Digital Signature not found"
When you use the Windows Update Web site to install updates, the installation
fails and the Windows Update.log file contains error 80070643.
How to view the Update log in Windows
Open Internet Explorer and either type or copy and then paste this into the
Address bar:
%windir%\windows update.log
Scroll down towards the bottom for the latest entries to locate the error
code(s) associated with the latest failed attempt to download. Now look on the
Troubleshooter page for the error code(s) that you have located and try the
suggested solution.
M
Miss Perspicacia Tick
Kaylene said:Hi Bob, a few suggestions, if nothing works try the WU Newsgroup and
give a few more details and also state what you have done so far.
Kaylene - Melbourne Australia
I take everything back I've ever said about Aussies, Kaylene. Though you are
the first posting here who posts accurate and detailed advice.
K
Kaylene aka Taurarian
Thank you.
Kaylene
Kaylene
Miss Perspicacia Tick said:I take everything back I've ever said about Aussies, Kaylene. Though you are
the first posting here who posts accurate and detailed advice.
M
Miss Perspicacia Tick
Kaylene said:Thank you.
Kaylene
I just don't understand why you're not an MVP. It's been awarded to people
who know *FAR* less than you (not that I'm going to name any names here!) I
shall have to have words. Your advice is accurate, and you're far more
restrained than some (and, yes, I am looking at me here!) I have friends
within the MVP community, I shall have to see that your name is mentioned
the next time they meet.
Blessings
Miss T