Updates not installing

  • Thread starter Thread starter its_my_dime
  • Start date Start date
I

its_my_dime

XP home. SP2.

Is there any reason why:

1) Security/office uptdates won't install (fail) after several tries.

2) The failure is not listed in update history.

Thank you.
 
XP home. SP2.

Is there any reason why:

1) Security/office uptdates won't install (fail) after several tries.

2) The failure is not listed in update history.
Click to expand...

There is a windows update newsgroup and an officeupdate newsgroup. You
might get better help with this (these)
issue(s) if you post to one of those groups.

news://msnews.microsoft.com/microsoft.public.windowsupdate
news://msnews.microsoft.com/microsoft.public.officeupdate
 
Have you looked at the detail in the WindowsUpdate.log located in your
Windows folder? What does it say?



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry Cornell said:
Have you looked at the detail in the WindowsUpdate.log located in your
Windows folder? What does it say?



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Click to expand...

I find the following errors:

From the windows update log: WARNING: WU client failed installing updates
with error 0x80240020;
also: Service WARNING: GetUserTokenFromSessionId failed

I am the only person on this computer.

I also find that the logs for some of the specific downloads show failure to
install.

Since the windows update site shows zero size for the needed downloads, I
assume they are already somewhere on the computer but won't install.

How do I either get them to install or delete them so that windows will let
me start again?

Thank you.
 
I find the following errors:

From the windows update log: WARNING: WU client failed installing updates
with error 0x80240020;
also: Service WARNING: GetUserTokenFromSessionId failed

I am the only person on this computer.

I also find that the logs for some of the specific downloads show failure
to install.

Since the windows update site shows zero size for the needed downloads, I
assume they are already somewhere on the computer but won't install.

How do I either get them to install or delete them so that windows will
let me start again?
Click to expand...


Have you posted to the windows update site?
 
Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both
http://support.microsoft.com/kb/910341

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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