update to 3/19 post of DVD-CD ROM problems

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Thought I'd send along an update on my DVD-CD ROM drive...incase anyone else
ever has this problem. Hopefully your outcome will be better than mine.

Besides doing everything I could think of in regards to software &
spyware/viruses in the past week, I contacted DELL once by phone and 2 times
by their DELL online support via chat. I was about to give up before trying
one last time via chat today. Guess what? Good news...finally got someone
who could help me...was told that my drive needs to be replaced. Which was
nice to know...finally an answer.

The bad news (you knew there'd be some didn't ya?)
....was told that my warranty ran out the 23rd...yep 2 days ago!! So they
won't replace it. I have to buy a new drive!! ( I even begged...pleaded! Ü
Mentioned that I tried to resolve the problem before the 23rd, but that
didn't work either.)
 
Sorry to hear of your misfortune. Read the Sunday newspaper
for advertisements for DVD drive specials at a local store nearby.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Thought I'd send along an update on my DVD-CD ROM drive...incase anyone else
| ever has this problem. Hopefully your outcome will be better than mine.
|
| Besides doing everything I could think of in regards to software &
| spyware/viruses in the past week, I contacted DELL once by phone and 2 times
| by their DELL online support via chat. I was about to give up before trying
| one last time via chat today. Guess what? Good news...finally got someone
| who could help me...was told that my drive needs to be replaced. Which was
| nice to know...finally an answer.
|
| The bad news (you knew there'd be some didn't ya?)
| ...was told that my warranty ran out the 23rd...yep 2 days ago!! So they
| won't replace it. I have to buy a new drive!! ( I even begged...pleaded! Ü
| Mentioned that I tried to resolve the problem before the 23rd, but that
| didn't work either.)
| --
| A Not So Happy,
| Garfluver
 
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