G
Guest
Many of you yesterday noticed that you could not download the above numbered
Windows Update, although it formed part of Microsoft's monthly security
bulletin. I tried to download the update myself five times, as recorded in my
Windows Update History.
Some kindly people in this newsgroup told us how we could download and
install the update manually, which I did. Today, my Windows Update History
gave no indication that the file had been downloaded or installed. So I
manually downloaded and (according to my Windows Wizard) installed it again.
I then opened Windows Update and found no indication that such installation
had occurred.
So I opened Windows Update again, to discover if there might be any updates
yet to be downloaded. And the indication was that there were zero matters to
be downloaded. So, somewhere in the system there is an unrecorded download of
a file that refused to download under the automatic download system. And
refuses to show itself as a file in my system.
As I purchased a computer (laptop) with XP Home installed, I am certain that
if I call Microsoft to ask what has happened, I will be told (as have others)
that as I have an OEM copy of XP, I should contact my supplier for an
explanation. Well, I have a Sony Vaio laptop and you know Sony won't have a
clue. And the shop where I bought the laptop is only, well, a shop.
I think we are owed an explanation from Microsoft as to what has gone wrong.
Hiding below the parapet will not suffice. Frankly the words "off" and
"pissed" leap to one's lips.
If anyone has a rational reason for what has gone wrong, will they very
kindly let the rest of us know.
And if anyone from Microsoft is reading this, I say: Get a life, don't tell
us we're OEM (translates as "po' folks"). Tell us what went wrong.
Windows Update, although it formed part of Microsoft's monthly security
bulletin. I tried to download the update myself five times, as recorded in my
Windows Update History.
Some kindly people in this newsgroup told us how we could download and
install the update manually, which I did. Today, my Windows Update History
gave no indication that the file had been downloaded or installed. So I
manually downloaded and (according to my Windows Wizard) installed it again.
I then opened Windows Update and found no indication that such installation
had occurred.
So I opened Windows Update again, to discover if there might be any updates
yet to be downloaded. And the indication was that there were zero matters to
be downloaded. So, somewhere in the system there is an unrecorded download of
a file that refused to download under the automatic download system. And
refuses to show itself as a file in my system.
As I purchased a computer (laptop) with XP Home installed, I am certain that
if I call Microsoft to ask what has happened, I will be told (as have others)
that as I have an OEM copy of XP, I should contact my supplier for an
explanation. Well, I have a Sony Vaio laptop and you know Sony won't have a
clue. And the shop where I bought the laptop is only, well, a shop.
I think we are owed an explanation from Microsoft as to what has gone wrong.
Hiding below the parapet will not suffice. Frankly the words "off" and
"pissed" leap to one's lips.
If anyone has a rational reason for what has gone wrong, will they very
kindly let the rest of us know.
And if anyone from Microsoft is reading this, I say: Get a life, don't tell
us we're OEM (translates as "po' folks"). Tell us what went wrong.