Update KB 976098 will not install

  • Thread starter Thread starter Joe McGuire
  • Start date Start date
J

Joe McGuire

My XP SP3 machine valiantly tries to install this update but always fails.
It seems to have no trouble installing other updates. What's with this
one??
 
My XP SP3 machine valiantly tries to install this update but always fails..
It seems to have no trouble installing other updates.  What's with this
one??
Click to expand...

What makes you think it is not installing?
 
Joe said:
My XP SP3 machine valiantly tries to install this update but always
fails. It seems to have no trouble installing other updates. What's
with this one??
Click to expand...

Are you getting a specific error message?

Go to Control Panel | Add or Remove Programs. Make sure the Show Updates
box is checked. Is KB976098 listed?
 
[crosspost to Windows Update newsgroup]

See the section "Updates from the previous cumulative Windows time zone
update" in http://support.microsoft.com/kb/976098. If you do not reside in
one of those time zones, you can "hide" this update.

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB976098 and hide it ("Don't show me this update
again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
 
The fact that WIndows says so. Aftter running the updates (Automatic
updates) a window appears saying "The following updates could not be
installed" and lists this update as not installed.

My XP SP3 machine valiantly tries to install this update but always fails.
It seems to have no trouble installing other updates. What's with this
one??
Click to expand...

What makes you think it is not installing?
 
Thanks! I was about to follow your directions when I looked in COntrol
Panel/Add/Remove Programs. There is an update in there with an almost
similar name called Hotfix for Windows XP (KB976098-v2) installed
11/26/2009. Are these the same? The scan of the system shows the update
(KB976098) is missing and Auto Update wants to install itbut can't. IS that
because the update is alreadyinstalled?

PA Bear said:
[crosspost to Windows Update newsgroup]

See the section "Updates from the previous cumulative Windows time zone
update" in http://support.microsoft.com/kb/976098. If you do not reside
in one of those time zones, you can "hide" this update.

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB976098 and hide it ("Don't show me this
update again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Joe said:
My XP SP3 machine valiantly tries to install this update but always
fails.
It seems to have no trouble installing other updates. What's with this
one??
Click to expand...
Click to expand...
 
Sure sounds like that's the case, Joe. Steps #1 thru #4 will address the
behavior.

Joe said:
Thanks! I was about to follow your directions when I looked in COntrol
Panel/Add/Remove Programs. There is an update in there with an almost
similar name called Hotfix for Windows XP (KB976098-v2) installed
11/26/2009. Are these the same? The scan of the system shows the update
(KB976098) is missing and Auto Update wants to install itbut can't. IS
that
because the update is alreadyinstalled?

PA Bear said:
[crosspost to Windows Update newsgroup]

See the section "Updates from the previous cumulative Windows time zone
update" in http://support.microsoft.com/kb/976098. If you do not reside
in one of those time zones, you can "hide" this update.

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB976098 and hide it ("Don't show me this
update again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Joe said:
My XP SP3 machine valiantly tries to install this update but always
fails.
It seems to have no trouble installing other updates. What's with this
one??
Click to expand...
Click to expand...
Click to expand...
 
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