Unwanted window opening during start-up

[Guest]

How can I stop the window with the address of C://programfiles//dell from
opening when I either reboot the computer or logon as a user. This just
started happening yesterday and I'm not sure why. It has a folder in it
called AOLIcon which is empty and I don't see it in the startup folder.

 

[Frankster]

When this type of thing occurs it is almost always an erroneous entry in one
of the Run registry keys. Find that entry and delete it.

-Frank

 

[Kelly]

You are looking for a listing that uses a long file name/path with spaces in
it, that is not enclosed in quotes. If found that is the culprit. To check
go to: Start/Run/Regedit:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Look here for the program/folder in question. If listed, double click the
entry and put the full path name in quotes. And Verify that all the values
in these keys do not contain any incorrect, incomplete, or null entries
(such as "").

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

Kelly, I followed all your instructions but I did not find the file
name/path. Do you have any other suggestions?

Thanks for the reply.

 

[Torgeir Bakken \(MVP\)]

Kelly, I followed all your instructions but I did not find the file
name/path. Do you have any other suggestions?

Thanks for the reply.

Hi,

See if you can see something with C:\programfiles\dell in it in the
list produced by Sysinternal's Autoruns:

http://www.sysinternals.com/utilities/autoruns.html