Unwanted Image Attachments

[Guest]

I currently use the version of Outlook that is part of the Microsoft Office
2003 Suite. When I send an email something automatically attaches 4 images
to my outgoing email. I have scanned my PC and cannot find the images
anywhere on it, although one of the images is a first draft of my company's
logo. I was not aware that these images were attaching themselves to my
outgoing email until someone replied to an email I had sent. How can I keep
these images from attaching themselves?

 

[Milly Staples [MVP - Outlook]]

Are you using Word as your email message editor? If yes, find and rename
email.dot (perhaps it is now just normal.dot) to .old and then send yourself
an email to see if it is there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Candace@CCI asked:

| I currently use the version of Outlook that is part of the Microsoft
| Office 2003 Suite. When I send an email something automatically
| attaches 4 images to my outgoing email. I have scanned my PC and
| cannot find the images anywhere on it, although one of the images is
| a first draft of my company's logo. I was not aware that these
| images were attaching themselves to my outgoing email until someone
| replied to an email I had sent. How can I keep these images from
| attaching themselves?

 

[Guest]

Where would I find email.dot or normal.dot?

 

[Milly Staples [MVP - Outlook]]

Enable Windows Search and turn on searching hidden files.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Candace@CCI asked:

| Where would I find email.dot or normal.dot?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Are you using Word as your email message editor? If yes, find and
|| rename email.dot (perhaps it is now just normal.dot) to .old and
|| then send yourself an email to see if it is there.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Candace@CCI asked:
||
||| I currently use the version of Outlook that is part of the Microsoft
||| Office 2003 Suite. When I send an email something automatically
||| attaches 4 images to my outgoing email. I have scanned my PC and
||| cannot find the images anywhere on it, although one of the images is
||| a first draft of my company's logo. I was not aware that these
||| images were attaching themselves to my outgoing email until someone
||| replied to an email I had sent. How can I keep these images from
||| attaching themselves?

 

[Vanguard]

I currently use the version of Outlook that is part of the Microsoft
Office
2003 Suite. When I send an email something automatically attaches 4
images
to my outgoing email. I have scanned my PC and cannot find the images
anywhere on it, although one of the images is a first draft of my
company's
logo. I was not aware that these images were attaching themselves to
my
outgoing email until someone replied to an email I had sent. How can
I keep
these images from attaching themselves?

If your e-mail server is MS Exchange, ask your mail admin if they are
appending the images. My company appends a lengthy signature describing
proprietary content, ownership, virus warnings, blah blah blah. It
looks awful and foolish but then I'm not in charge of the Exchange
server and the company policy of appending their disclaimer/warning
signature.

 

[Guest]

I found the Normal.dot file and renamed it Normal.old.dot (that is all it
would let me do). It did not get rid of the images that are being attached to
my out going email. Did I miss a step or have you got any other suggestions?
I have tried a number of different senarios to try and remove these and so
far I have been unbale to do so. I often send email to people I do not know
and they will either reject it (Attachments) or they will assume that I have
attached the images myself for some reason. Anything you can suggest I will
try. Thanks

 

[Guest]

I appreciate the input, I wish it was as simple as that, technically I am the
email administrator (we are a fairly small and fairly new company) and we do
not use Microsoft Exchange as our server. We lease space from a website host
and our emails reside there as well. If you have any other suggestions, I
will gladly try them out, I would really like to get rid of these images, as
most people assume that I have attached them with some type of purpose.
Thanks

 

[Guest]

Candace:

i had the same problem under the same circumstances and using the
suggestions in this thread I was able to fix it.

What i did to make it work was:

1. Shut down outlook and word and all other office programs
2. Wait until the system really closes all the associated stuff ( 2 minutes
ought to do it.

3. Search for *.dot in the c drive. make sure the special features of
hidden files is turned on (under advanced search)

4. Delete any and all normal.dot or email.dot or email1.dot etc. including
these files that have a tilde as the first character.

5. restart outlook and life should be fine.

Seymour

 

[Guest]

Thank you I will try this. I have still not been able to remove the images I
was starting to think that I had to dlete my current outlook program and
reinstall it. Since I use it for my business I often save emails so that I
have written documentation of orders placed etc, and deleting Outlook would
mean I would no longer have that documentation.