Unknown Users

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I keep removing two users from my Windows XP computer and they keep
returning. I've searched for viruses,malware, etc. The computer says
everything is clean but everytime I remove them via the Control Panel they
come back. Their names are HDSADMIN and smsinstall and they have
Administrator password protected accounts. PLEASE HELP!!!
 
You aren't the first owner of this computer, right? Smsinstall possibly refers to SMS (Siemens Medical Services), a popular hospital administration software application. HDSADMIN is probably a system administrator at HDS, whatever that is.

There may not be anything you can do without knowing what the previous system administrator did on the machine, short of a clean install.

Ted Zieglar
 
Thanks for the update but we purchased the PC straight from Gateway and when
we upgraded to one of XP's service pack we started having this problem.
Could it possibly be an IP conflict?
 
IP has nothing to do with it and neither does the service pack. Either you bouight a used computer, or your computer has been compromised by malware.

Ted Zieglar
 
Back
Top