UNknown Error when Deleting

[Guest]

Happens every time, I try to delete all of the junk mail, and although it
says it is doing it, it will not delete. When I try to delete each piece
individually, I get an unknaown error, and I have to sut down Windows Vista
Mail.

 

[Frank Saunders, MS-MVP OE/WM]

Happens every time, I try to delete all of the junk mail, and although it
says it is doing it, it will not delete. When I try to delete each piece
individually, I get an unknaown error, and I have to sut down Windows
Vista
Mail.

Have you tried right clicking the folder itself and selecting the option to
empty it?

 

[Mike P]

I have had this problem and I have done this and it has worked every time.
If you can, check the date and size of the “undeletable†email message this
helps find it but is not totally necessary.
This fix assumes it is still in your INBOX. If it is anywhere else you will
need to find it in the corresponding “Local Folder†as per below. Now Close
Windows Mail. Open My Computer>Users> (Your user name)>App
Data>Local>Microsoft>Windows Mail>Local Folders>Inbox
Once in your inbox (or other folder where this “bad†email is) double click
the one you suspect (you may need to double-click/open several until you
find the correct one) to check if it is the email you want to delete. Now
right-click the message and “renameâ€... it will be .eml. ,but you can rename
to anything. I use .emlbad. Once it is renamed you will be able to delete it
immediately by right-click..then “Deleteâ€. If by some chance this doesn’t
work, I have also had success by deleting the whole “Inbox†folder and if it’s
already in “Deleted Items†then you can delete it as well. Windows Mail will
build a new folder automatically next time it starts. If you have allot of
emails in your Inbox you want to keep, make sure you back up the ones you
want to ;to somewhere else and reimport them later. As mentioned this has
worked 100% for me but sometimes only one of the above solutions work..go
figure..