unistall & reinstall ie 6 - a support rep level II tech. recommended

  • Thread starter Thread starter Juan
  • Start date Start date
J

Juan

Help!
I was told by a support tech level II that I have my IE 6
corrupted, and he recommended to uninstall and re-install.
We tried everything, applied latest version,
updates,patches, etc.
It happens that I am NOT able to access one web page (a
citibank one) with IE. However, I AM able to do it with
Netscape, in the same computer.
Also, I AM able to access it from a second computer @
home with the same IE (but in the second computer).
so, bottom line, the web page is OK, looks like the IE in
MY computer is not.
HELP, please!!!

Thanks,

J
 
-----Original Message-----
Help!
I was told by a support tech level II that I have my IE 6
corrupted, and he recommended to uninstall and re-install.
We tried everything, applied latest version,
updates,patches, etc.
It happens that I am NOT able to access one web page (a
citibank one) with IE. However, I AM able to do it with
Netscape, in the same computer.
Also, I AM able to access it from a second computer @
home with the same IE (but in the second computer).
so, bottom line, the web page is OK, looks like the IE in
MY computer is not.
HELP, please!!!
Click to expand...
I HAD THE IDENTICAL PROBLEM---I would sign in and the
program would go to the next address login2/login. I froze
at that point. A Citibank Tech told me change my
username/password. When I did that I would come to the "I
AGREE." I would click on "I AGREE" but again the program
froze.

I finally installed "Netscape 7.1" and set it up as my HOME
PAGE. I went to Control Panel, Internet Options, Home Page
and typed in Netscape.com This made Netscape my HOMW PAGE.
I listed typed in citibankonline.com When Citibank came up
I listed CITIBANK under 'BOOKMARKS." I am moving most of
my I.E. favorites to Bookmarks in Netscape.
 
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