Unexpected reset during installing Windows XP SP 2 English.

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  • Start date Start date
S

sp

I am trying to install Windows XP SP 2 English and after I enter CD KEY,
date & time, etc. and network configuration the system is reseting and
staring installation again and again and again…

You can see it on this movie (Quick Time)
http://hmotoryzacji.sisco.pl/winreset/restart.MOV

I tried to do this: http://support.microsoft.com/kb/891892 but there is
no “Stop error messageâ€.

I modified boot.ini by adding this - /sos /bootlog /debug and restarting
installation, there you can find log files from Windows directory:

http://hmotoryzacji.sisco.pl/winreset/boot.ini (this is boot.ini file
after my modification)

http://hmotoryzacji.sisco.pl/winreset/cmsetacl.log
http://hmotoryzacji.sisco.pl/winreset/comsetup.log
http://hmotoryzacji.sisco.pl/winreset/DtcInstall.log
http://hmotoryzacji.sisco.pl/winreset/FaxSetup.log
http://hmotoryzacji.sisco.pl/winreset/iis6.log
http://hmotoryzacji.sisco.pl/winreset/imsins.log
http://hmotoryzacji.sisco.pl/winreset/MedCtrOC.log
http://hmotoryzacji.sisco.pl/winreset/msgsocm.log
http://hmotoryzacji.sisco.pl/winreset/msmqinst.log
http://hmotoryzacji.sisco.pl/winreset/netfxocm.log
http://hmotoryzacji.sisco.pl/winreset/ntbtlog.txt
http://hmotoryzacji.sisco.pl/winreset/ntdtcsetup.log
http://hmotoryzacji.sisco.pl/winreset/ocgen.log
http://hmotoryzacji.sisco.pl/winreset/ocmsn.log
http://hmotoryzacji.sisco.pl/winreset/regopt.log
http://hmotoryzacji.sisco.pl/winreset/sessmgr.setup.log
http://hmotoryzacji.sisco.pl/winreset/setupact.log
http://hmotoryzacji.sisco.pl/winreset/setupapi.log
http://hmotoryzacji.sisco.pl/winreset/setuplog.txt
http://hmotoryzacji.sisco.pl/winreset/tabletoc.log
http://hmotoryzacji.sisco.pl/winreset/tsoc.log
http://hmotoryzacji.sisco.pl/winreset/wiadebug.log
http://hmotoryzacji.sisco.pl/winreset/wiaservc.log
http://hmotoryzacji.sisco.pl/winreset/WindowsUpdate.log

I tested it with Windows XP SP1 and Windows 2000 and there is a similar
behavior.

The hardware is:

# 256MB DDR Memory
# 40G Hard Disk Drive
# Monitor : Active Matrix TFT Display
# Touch panel:Five wire resistive
# Motherboard CPU: VIA C3 800 Mhz CPU
Frequency: 66/100/133 Mhz
Chipset: VIA 8623 + 8235
MEM: two 184 injection DDR DIMMs available upgrade max 2GB
(Standard MEM transmission:DDR200/266)
Graphic card: 2D/3D
Network card: 10/100Mbps
Sound card: AC97 Codec
HDD: one 2.5â€HDD (HDD interface : Ultra DMA 100)
I/O extension port: serial port x 2+ 2 optional
Parallel x 1
USB 2.0 interface x 2 + 2 optional
PS/2 mouseã€keyboard port x 1
Graphic card socket x 1
RJ-45 Network card x 1
Sound output interface x 1
 
When I saw pretty much this same problem, the issue was a bad hard drive
(multiple bad sectors - found by running chkdsk after a full long format).
Although it installed after a full format, I had 5MB+ of bad sectors. And...
it took *forever* to boot (presumably because most of the bad sectors were
around the boot area). After replacing the HD, all was good again.

-Frank
 
Failures to install are often times caused by hardware problems. Start by
testing the hard drive by downloading the drive manufacturer's diagnostic
utility. That will create a bootable CD or floppy. Boot from that and run
the diagnostics.

Similarly, if needed, use at least two of these memory diagnostic utilities.
They run from a bootable floppy or CD as well. Let each one run for some
time, not just a single pass.

Memtest86+
http://www.memtest.org/

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

DocMemory Memory Diagnostic
http://www.simmtester.com/page/products/doc/download.asp

Troubleshooting Hardware
http://www.elephantboycomputers.com/page2.html
 
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