Ellen said:
Hi. Did you ever get an answer to this? I suddenly have the sampe
problem
and am using XP on an emachines computer. It does it at boot up and also
when I try to access my itunes library.
Both of you need to provide more info. Elmo and I were just guessing
because the info provided was so scarce. Ellen, when you say it occurs at
boot up when exactly in the boot cycle does this occur, how is the message
displayed, what's the exact text, and how do you get past the error since
your message implies you can still run XP.
Same when you access the iTunes library. How do you access he library?
When exactly does the error occur, the exact text and how is it displayed
such as in a windows box, if yes is there a heading, etc. How do you get
around it?
What troubleshooting steps have you taken? When did the problem start? Did
they both start at the same time? What changes occurred right before the
problem started in hardware and software? Have you contacted iTunes tech
support? Did you try a system restore to a date right before the problem
started? What is the malware status of the computer and how do you check it
for malware?
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