unauthorized copy of XP

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently had my motherboard replaced. In the process a different copy of
XP was installed on my computer. Can I get authorization for the new program
or can I download the old version from Microsoft? I have the original COA.
 
Courtesy of MS MVP Carey Frisch.

Please follow this simple troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
 
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