Unable to send, but can receive emails

  • Thread starter Thread starter Janmarie
  • Start date Start date
J

Janmarie

I see I am not the only one with this frustrating issue...

I have reviewed several of the posts and just when I think it fits,
something for me is different. I changed ISP 8/05/08, from Embarq to
Brighthouse, which is when my problem began.

I was using a trial McAfee but did not renew.
Ports: outgoing smtp 25 - incoming pop3 110
Requires secure connection NOT checked
Requires authentication NOT checked
I AM able to delete from the Outbox

I receive the following error message:

The host 'smtp-server.clf.rr.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 11001, Error Number: 0x800CCC0D

After a week and a half of frustration, I ask, beg, plead for your help. HELP!

Ok, I've composed myself, now I'll click send.

Thanks in advance, Janmarie
 
Janmarie said:
I see I am not the only one with this frustrating issue...

I have reviewed several of the posts and just when I think it fits,
something for me is different. I changed ISP 8/05/08, from Embarq to
Brighthouse, which is when my problem began.

I was using a trial McAfee but did not renew.
Ports: outgoing smtp 25 - incoming pop3 110
Requires secure connection NOT checked
Requires authentication NOT checked
I AM able to delete from the Outbox

I receive the following error message:

The host 'smtp-server.clf.rr.com' could not be found. Please verify that
you
have entered the server name correctly.
Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 11001, Error Number: 0x800CCC0D

After a week and a half of frustration, I ask, beg, plead for your help.
HELP!

Ok, I've composed myself, now I'll click send.

Thanks in advance, Janmarie
Click to expand...

Hi I am in the UK, and not totally familiar with the ISP set up in
California.

Try the nearest to you from below:

California (Bakersfield)
incoming mail server: pop-server.bak.rr.com
outgoing mail server: smtp-server.bak.rr.com

California (San Diego)
incoming mail server: pop-server.san.rr.com
outgoing mail server: smtp-server.san.rr.com

California (Southern / Los Angeles)
incoming mail server: pop-server.socal.rr.com
outgoing mail server: smtp-server.socal.rr.com

California (Desert Cities)
incoming mail server: pop-server.dc.rr.com
outgoing mail server: smtp-server.dc.rr.com

HTH?
 
Janmarie said:
I see I am not the only one with this frustrating issue...

I have reviewed several of the posts and just when I think it fits,
something for me is different. I changed ISP 8/05/08, from Embarq to
Brighthouse, which is when my problem began.

I was using a trial McAfee but did not renew.
Ports: outgoing smtp 25 - incoming pop3 110
Requires secure connection NOT checked
Requires authentication NOT checked
I AM able to delete from the Outbox

I receive the following error message:

The host 'smtp-server.clf.rr.com' could not be found. Please verify that
you
have entered the server name correctly.
Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 11001, Error Number: 0x800CCC0D

After a week and a half of frustration, I ask, beg, plead for your help.
HELP!

Ok, I've composed myself, now I'll click send.

Thanks in advance, Janmarie
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
Dave said:
If you are using Brighthouse in Central Florida, the settings are:
. Home Page URL: http://www.aroundcentralflorida.com/index.asp

. Account Management: http://provselfcare.tampflrdc.rr.com

. POP Server Address: pop-server.cfl.rr.com

. SMTP Server Address: smtp-server.cfl.rr.com

. Web Mail URL: https://webmail.cfl.rr.com

. Dial Access URL: http://dialaccess.rr.com


Note the "CFL" not "CLF" as you show.....

Change the server names in Tools - Accounts - youraccount - Properties -
Servers
Click to expand...

HeHe :-)
Central Florida!!

I thought it was the name of the account that was wrong, and that clf was
California :-))

Thanks Dave.
 
Note the "CFL" not "CLF" as you show.....

Thanks Dave!
The install guy did my setup, guess I was looking for something big!
I checked, double checked and tripled checked everything (I thought).
Thanks for the fresh eyes. Just sent five emails to make sure.
Fabulous! Thanks again!
 
Thanks Frank.

My problem was solved by Dave (Note the "CFL" not "CLF" as you show.....).
However, I am going to follow your advice to hopefully prevent any future
problems as well.

Being a novice to all this technical stuff, I just have to figure out the
uninstall for McAfee. I understand that in itself has been a problem for
some! I saw an earlier thread suggesting a better program for compatibility
with Windows. I'll check that out too. Thanks again. I appreciate all the
help I've received!
 
McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
Always follow up a McAfee uninstall by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033

If you decide to replace McAfee, of the available free antivirus programs,
the ones that are compatible with Windows Mail are:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
and
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

However, with either of those, during the install phase you must select
'custom' install, and then deselect the email scanning module so it won't install.

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of aggressive antivirus products: http://get.live.com/wlmail/overview

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
Thanks Gary!

I do believe I have successfully uninstalled McAfee and successfully
installed Avast!

Yeah!
 
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