Unable to Remove McAfee VirusScan

  • Thread starter Thread starter JC
  • Start date Start date
J

JC

I upgraded to XP and now want to upgrade to VirusScan
7.0, But XP won't allow the installation of the upgrade
because it detects the old version. It also won't allow
me to remove the old version. "Fatal error, file corrupt
on installation". How do I get rid of the old version?
 
I upgraded to XP and now want to upgrade to VirusScan
7.0, But XP won't allow the installation of the upgrade
because it detects the old version. It also won't allow
me to remove the old version. "Fatal error, file corrupt
on installation". How do I get rid of the old version?

JC:

Try to reinstall v7.0, reboot, now try to uninstall v7.0
 
Patricko said:
did you disable the firewall first?
Click to expand...

I had a problem with installing ver. 7 also in XP, what I did was
start up in safe mode and delete the old version from add/remove
programs and then went to program files and deleted the McAfee folder.
Then I rebooted as normal and installed it again and it worked
perfectly. If all else fails, go to the McAfee website and talk to the
online chat tech support and explain the problem. Hope this helps.
Good luck.
 
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