Unable to print test page

  • Thread starter Thread starter Herb p
  • Start date Start date
H

Herb p

I have a HP deskjet 660 Cse color printer. I use XP Home
for my operating system. I am able to see and find the
printer but when I send a test page...an error take
place. The printer blinks and is unable to except the
communications. I have re-installed...checked
cables...check setting....still no printing. I have a
feeling its trying to connect thru a network instead of
local port...even though I have it listed as a local
port.I need help in trouble shooting.
Thanks
 
What happens if you disconnect the PC from the printer
and print a test page via printer only.
HP's usually print a test page by holding down a button whilst
power is switched on and then releasing that button after
power is turned on
Check your manual for correct sequence.
Freda.
 
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