Unable to print after applying 826939 or 328310

  • Thread starter Thread starter serge
  • Start date Start date
S

serge

After applying q328310 hotfix (or q826939 security rollup) to some
computers running Windows XP Pro English SP1 the users are unable to
print to any installed printer, no matter local or network. No errors
are recorded to Event Log, the Print Spooler service appears to be
running. After removing the above hotfixes everything returns back to
normal.

Has anyone seen this problem already? What could be the cause of the
problem?
 
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