Unable to log into account

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

The PC will boot up and get to the Welcome screen were you need to click on
your account for it to load up. When you click on the account it quickly
flashes to the desktop and then states that it is saving the settings and
returns back to the welcome screen.
I have tried to go in via safe node but it does the same thing.

Last night I ran Norton anti virus scan and it found some susoect files
which it suggested that i delete. The files were all "Adware..." files.
Could this have caused my problem to occur.
 
Hi,

Yes, this a problem sometimes after deleting adware files. The userinit
value may have been corrupted by the removal of blazefind. It adds
wsaupdater.exe to the logon value in the system registry, sometimes
appending it, sometimes replacing it. Running Adaware or other cleaners
detects and removes wsaupdater.exe, but doesn't correct the registry damage.
If this is the case, then you may need to load the registry hive from
another installation and change it. This is the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Userinit string value should be:

C:\WINDOWS\system32\userinit.exe,

On the damaged installations it's one of these:

C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,

Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Back
Top