Unable to Empty 'Deleted Items' folder

[flower]

I now have over 300 messages in this folder and nothing seems to work. I
don't get any error messages as I see others have posted. None of the
"updates" work either. I get a message that the update does not apply to your
system. Any real help would be greatly appreciated. I have Windows Vista and
the e-mail is Windows Mail.

 

[The Crone]

Flower, have you noticed that there have been hundreds and hundreds of
messages like yours? I finally found, just tonight, a solution and have
successfully emptied those folders. However, I have requested an Apple
laptop for Christmas and will never return to Vista after the disgraceful
product I have experience with this and other Vista problems. However, this
is what fixed the problem for me tonight: (1) type in a search for "Download
KB941090 Update"; (2) follow the instructions for the download; (3) you will
need to restart your computer for the changes to click in; (4) I was still
not able to empty the deleted items folder at first, but I WAS able to drag
all of the items over the junk mail folder which I could not do previously -
just highlight all of them and drag them over to the junk mail folder; (5)
hopefully, you will not be able to empty your junk mail folder as I was; (6)
as soon as all of the messages were out of the deleted items folder, I was
then able to delete new items - it seems like something just got unstuck when
I got everything out of that folder finally. I am very happy I was finally
successful, but I still will never forgive Microsoft for for providing such a
deplorable system and not standing behind their loyal customers of more than
a decade. I'm getting an Apple for Christmas, and I'll NEVER go back! Good
luck to you.

 

[The Crone]

CORRECTION to my earlier response at (5). This should read "you should NOW
be able to ...." instead of "not be able to". Sorry.

 

[Gary VanderMolen]

That problem is caused by running a non-compatible antivirus.
As long as your antivirus is WM-compatible, you won't have that problem.

With Apple, you are locked in to buying all your upgrades through Apple,
and paying through the nose for it!

 

[Gary VanderMolen]

If that update said it was not applicable, did you try all the alternatives in the
"Workaround" section of that article?
http://support.microsoft.com/default.aspx/kb/941090

Also, an easier solution is to upgrade to Windows Live Mail, since MS
has stated that Windows Live Mail is a replacement for Windows Mail:
http://get.live.com/wlmail/overview

 

[Charles W Davis]

I watch the Apple forums regularly. I'll see you there! Maybe you will learn
that the grass is not greener on the other side of the road!