Unable to display the folder

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Attempting to move email (folders & inbox) from outlook 2002 on an older PC to
outlook 2003 on my new PC. I sent folders and inbox as attachments to my own
email address and grabbed the email with my new PC. When I open the new mail
on my new PC I get the following message "Unable to display the folder.
Microsoft Office Outlook could not access the specified folder location.
Could not open the item. Try again." I got the message while attempting to
open the attachments that contained the folders however I was able to open
the attachments that had my inbox messages. Looking for some ideas to
resolve this issue.
 
Instead of doing it the way you tried the first time, just copy your .PST
file from the old PC to the new one, then tell Outlook to use it. That way
you'll have all your data just as it was on the old PC. After a while,
though, you might want to create a new .PST file in Outlook 2003 (or use the
one that was created when you installed Outlook 2003) and copy the data from
the old file to the new one, since Outlook 2003 uses a new Unicode format
for .PST files. If both files are open in your Folder List, it's easy to
drag and drop between them.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
frocchio said:
Attempting to move email (folders & inbox) from outlook 2002 on an
older PC to outlook 2003 on my new PC. I sent folders and inbox as
attachments to my own email address and grabbed the email with my new
PC. When I open the new mail on my new PC I get the following message
"Unable to display the folder. Microsoft Office Outlook could not
access the specified folder location. Could not open the item. Try
again." I got the message while attempting to open the attachments
that contained the folders however I was able to open the attachments
that had my inbox messages. Looking for some ideas to resolve this
issue.
Click to expand...

See if something here helps:
http://www.howto-outlook.com/Howto/backupandrestore.htm
 
Thanks for the advice. Unfortunately, after I sent the email out, I deleted
my folders and messages on my old PC (nitwit move, I know). If my mail server
was exchange, I suppose I could recover but unfortunately it is not. I'm
pretty confident
(saying that with some humility) that the content is OK on my new PC (the
attachments reflect an accurate character count), it's just I can't open to
it; is the formatting that different in Outlook 2003? have any idea what a
xnk file extension is? That is the extension name of the attachments that I
can't open....
 
Thank you for responding here. Unfortunatley the link seems to be offline.
I'll check again later...
 
..XNK is an Exchange Shortcut file extension...so those files are unlikely to
contain any actual data.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Back
Top