Unable to delete emails from Outlook 2000 and Outlook Express 6

  • Thread starter Thread starter josph cheung
  • Start date Start date
J

josph cheung

Hi,

My Microsoft Outlook 2000 Inbox is full and so I cannot receive any more
emails. I tried to delete some emails but unsuccessfully, and got the
message "C:\windows\local settings\application
data\microsoft\outlook\outlook.pst could not be accessed. Access is
denied.".

I switch to use Outlook Express 6. I can receive new emails. But when I
tried to delete an email I got the message "The message could not be
deleted.". In time, this Inbox will be full too.

Sometimes I think it may be due to dishonest freewares. Recently I have
tried PC MightyMax but do not subscribe, and its pop up advertisement
becomes a nuisance to me. Also recently I uninstalled Spyware Doctor. I
suspect some of these "freewares" may "create problems" to force us to buy
their products.

Please advise.

Thank you very much,
Joseph
 
Hi

Have you tried the Outlook Express News Group:

news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
 
josph said:
Hi,

My Microsoft Outlook 2000 Inbox is full and so I cannot receive any
more emails. I tried to delete some emails but unsuccessfully, and
got the message "C:\windows\local settings\application
data\microsoft\outlook\outlook.pst could not be accessed. Access is
denied.".

I switch to use Outlook Express 6. I can receive new emails. But
when I tried to delete an email I got the message "The message could
not be deleted.". In time, this Inbox will be full too.

Sometimes I think it may be due to dishonest freewares. Recently I
have tried PC MightyMax but do not subscribe, and its pop up
advertisement becomes a nuisance to me. Also recently I uninstalled
Spyware Doctor. I suspect some of these "freewares" may "create
problems" to force us to buy their products.

Please advise.

Thank you very much,
Joseph
Click to expand...

Your deleted items folder is probably corrupt.
Tools>options>maintenance>store folder and note the location.
Close OE.
In Windows Explorer, navigate to the place noted and delete Deleted
Items.dbx
Re-open OE and all should be well.

Note that you may have to enable "show hidden files and folders" under
control panel>folder options>view before you can find and delete the
folder, depending on your operating system.
 
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