Unable to delete certain emails

  • Thread starter Thread starter tabruno
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tabruno

I can delete all of my e-mails except for 3 which will not delete despite
different ways to try. Does anyone have any idea why. My PC has all updates
done and I don't have any other issues other than this...please respond if
you can help...
 
tabruno said:
I can delete all of my e-mails except for 3 which will not delete despite
different ways to try. Does anyone have any idea why. My PC has all
updates
done and I don't have any other issues other than this...please respond if
you can help...

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, so if you have such a program, remember where to
find the hotfix and hope it will install again if you need it again. A
recent
version of the Trend antivirus program also causes assorted problems
in Windows Mail.

The Vista SP1 update also includes this hotfix, but takes hours longer
to install.
 
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