Unable to connect to online bank acct

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Guest

Two people use this computer,running windows xp and connected to the internet via compuserve. When we sign on using my name and password and then proceed to the login page for our online banking acct either one of us can enter our acct # and password and get into our individual accounts. When we sign on using the second name and go to the login page and attempt to sign into our accounts we get one of three messages 1) http error 2)access denied 3)invalid password. These three messages come up randomly, and since we can gain access from one persons connection I don't think it is a problem at the banks end, could we have turned something on or off on her side that is preventing access. JACK
 
Hi jacks61fd,

Two people use this computer,running windows xp and connected to the internet via compuserve. When we sign on using my name and password and then proceed to the login page for our online banking acct either one of us can enter our acct # and password and get into our individual accounts. When we sign on using the second name and go to the login page and attempt to sign into our accounts we get one of three messages 1) http error 2)access denied 3)invalid password. These three messages come up randomly, and since we can gain access from one persons connection I don't think it is a problem at the banks end, could we have turned something on or off on her side that is preventing access. JACK
Click to expand...

http://support.microsoft.com/default.aspx?scid=kb;en-us;303807
"The Page Cannot Be Displayed" Error Message When You Try to View Web
Page on a Secure Web Site

http://support.microsoft.com/?kbid=305217
Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout

http://support.microsoft.com/?kbid=813444
Troubleshoot Situations Where You Cannot Complete MSN Sign-up pr
Connect to SSL Secured (128-Bit) Web Sites by Using Internet Explorer
in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;813951
You Cannot Access Your MSN E-mail Account or Authenticate with a Web
Site in Various Programs

Good luck
 
Probably because only you have a cookies file sent back when you logged into
your bank.
roger said:
Hi jacks61fd,
Click to expand...
internet via compuserve. When we sign on using my name and password and then
proceed to the login page for our online banking acct either one of us can
enter our acct # and password and get into our individual accounts. When we
sign on using the second name and go to the login page and attempt to sign
into our accounts we get one of three messages 1) http error 2)access denied
3)invalid password. These three messages come up randomly, and since we can
gain access from one persons connection I don't think it is a problem at the
banks end, could we have turned something on or off on her side that is
preventing access. JACK
 
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