Unable to boot

  • Thread starter Thread starter TomG
  • Start date Start date
T

TomG

After using Symantec's fix program to clean Blaster virus
from computer running XP Home, it won't reboot. Windows
starts to load and then I get message lsass.exe System
Error which says "When trying to update a password, the
return status indicates that the value provided as the
current password is not correct." This flashes briefly
and then the computer tries to boot again, with same
result. I get this message no matter what type of reboot
I try: Safe Mode, Last configuration, etc. This is a
home, non-networked computer that has never had a password
entered. Please e-mail me if you have any ideas. Thanks.
 
I have the same problem to and have a posting on here to
so if you could please have a look at my posting to thank
you. And if I get any advice Tom I will send it to you.
 
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