Unable to attach files

  • Thread starter Thread starter Rashma Shah
  • Start date Start date
R

Rashma Shah

I have an error message in Outlook XP, which does not allow me to attach
files to e-mails I am sending.

I get the following error message:

Can't create file: filename.txt. Right click the folder you want to create
the file in and then click properties on the shortcut menu to check your
permissions for the folder.

Is there any way to get rid of this error message, so that the files can be
attached once more.

How do you right-click the folder and check permissions?

Can anyone give exact details?

Rashma.
 
You might want to ensure two things are correct before checking permissions.

1) make sure you have a valid temp folder - (open a command prompt/dos
window and type SET. Look for the tmp= and temp= lines and ensure that that
folder exists via Windows Explorer)

2) make sure that outlook's secure temp folder exists. (this one requires
reviewing the registry -
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security)

Outside of that, the error message is asking for you to open Windows
Explorer, go to the folder in question, right click on said folder, and go
to the security tab to ensure that you have permissions to create (write) a
file.
 
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