unable to access secure sites on the internet

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have windows xp and can access the internet but when I try to go into some sites I get the message 'You are about to enter a secure site' when I click 'ok' I then get the message 'The page cannot be displayed'. I am also unable to get into my msn hotmail account from my home pc although I can access it elsewhere. This seems to have happened overnight. I have had my computer checked by a technician and was told there is nothing wrong with it. I have also had my internet connection checked which is also ok. I am at my wit's end and don't know what to try next. Any suggestions would be very welcome.
 
Some suggestions/things to consider:


In Internet Explorer -
1. Tools > Internet Options > Advanced
2. Scroll down to the Security Settings.
3. Make sure that the two boxes are checked that say
"Enable SSL 2" or "Enable SSL 3".
Try your secure sites.

Another thing you can try is:

Go to start/run
Type in: regsvr32 softpub.dll

http://support.microsoft.com/?kbid=305217
Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout
http://support.microsoft.com/?kbid=813444
Troubleshoot Situations Where You Cannot Complete MSN Sign-up pr Connect to SSL
Secured (128-Bit) Web Sites by Using Internet Explorer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;813951
You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in
Various Programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;303807
"The Page Cannot Be Displayed" Error Message When You Try to View Web Page on a
Secure Web Site


kathy said:
I have windows xp and can access the internet but when I try to go into some
Click to expand...
sites I get the message 'You are about to enter a secure site' when I click 'ok'
I then get the message 'The page cannot be displayed'. I am also unable to get
into my msn hotmail account from my home pc although I can access it elsewhere.
This seems to have happened overnight. I have had my computer checked by a
technician and was told there is nothing wrong with it. I have also had my
internet connection checked which is also ok. I am at my wit's end and don't
know what to try next. Any suggestions would be very welcome.
 
Hi Kathy,

Close any instances of Internet Explorer.

Start/run regsvr32 softpub.dll

Retry the secure sites.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



kathy said:
I have windows xp and can access the internet but when I try to go into
Click to expand...
some sites I get the message 'You are about to enter a secure site' when I
click 'ok' I then get the message 'The page cannot be displayed'. I am also
unable to get into my msn hotmail account from my home pc although I can
access it elsewhere. This seems to have happened overnight. I have had my
computer checked by a technician and was told there is nothing wrong with
it. I have also had my internet connection checked which is also ok. I am
at my wit's end and don't know what to try next. Any suggestions would be
very welcome.
 
Back
Top