Two Outlook Users on XP

  • Thread starter Thread starter cathicv
  • Start date Start date
C

cathicv

We just replaced our old computer with a new Dell. I
loaded Office XP and transferred my Outlook 2002 email to
the new computer. However, ever since we started using
this new one, we are having trouble seeing the email on
both "sides" of XP. When I log in, the email downloads to
my side, but is not replicated on his side. When he logs
in, all of the email downloads to his side and is not seen
on my side. We have checked all of the set-up and
settings, and have been looking through all support to try
to find a clue. It worked before, so I am at a loss as to
what the problem is. We each have a separate account, his
is the default on his side and mine is on my side. I'm not
sure what the correct action is, I just know it used to
load so we could see all email no matter who was logged
in. Anyone recognize this problem and have some help?
THANKS if you do!!
 
cathicv said:
We just replaced our old computer with a new Dell. I
loaded Office XP and transferred my Outlook 2002 email to
the new computer. However, ever since we started using
this new one, we are having trouble seeing the email on
both "sides" of XP. When I log in, the email downloads to
my side, but is not replicated on his side. When he logs
in, all of the email downloads to his side and is not seen
on my side. We have checked all of the set-up and
settings, and have been looking through all support to try
to find a clue. It worked before, so I am at a loss as to
what the problem is. We each have a separate account, his
is the default on his side and mine is on my side. I'm not
sure what the correct action is, I just know it used to
load so we could see all email no matter who was logged
in. Anyone recognize this problem and have some help?
THANKS if you do!!
Click to expand...

What has happened is that you have created two pst files - one for each
user. What you need to do is to move one of them to the Shared Files Folder
and point both users' copy of Outlook at that one file. The only downside is
that you cannot have both users logged on and using Outlook at the same
time.

HTH
 
Thanks. I've been buried in online school work and have
not been back. What you say sounds logical but a bit
beyond my capabilities. When I search I do find a Personal
Folders (1) and (2). However there is a .pst in All
users\application data, cathi\application data,
cathi\local settings\application data and jeff\application
data and jeff\local settings\application data. He also has
the (2).pst in jeff\local settings\application data.

There are so many I am not sure which one to take to the
shared folder and whether or not I have to delete the
rest. Then I do not see how to point to that one, so I am
pretty sure I'll end up with no Outlook functioning at all.

Any idea of a place I could look for instructions on this?
It does seem all fouled up some how.

Thanks again,
Cathi
 
Back
Top