Trying to reinstall Norton Antivirus

  • Thread starter Thread starter Gary Layng
  • Start date Start date
G

Gary Layng

I'm trying to reinstall Norton Antivirus 2004 after
upgrading from Win98 to WinXP. Before upgrading to XP, I
upgraded from NAV 2003 to 2004.

Attempts to uninstall have not been 100% successful, as
the installation program is indicating that "an old
program still exists".

When the program attempts to access Documents and
Settings\All Users\Desktop, it fails. When I use Search
to find out the nature of this folder, Properties reveals
that it is read-only. I have not been able to reset it
to allow the Symantic installer to install the program.
It continues to fail.
 
How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Use the above utility to remove all traces of a previous version of Norton AntiVirus.

--
Nicholas

---------------------------------------------------------------------------


| I'm trying to reinstall Norton Antivirus 2004 after
| upgrading from Win98 to WinXP. Before upgrading to XP, I
| upgraded from NAV 2003 to 2004.
|
| Attempts to uninstall have not been 100% successful, as
| the installation program is indicating that "an old
| program still exists".
|
| When the program attempts to access Documents and
| Settings\All Users\Desktop, it fails. When I use Search
| to find out the nature of this folder, Properties reveals
| that it is read-only. I have not been able to reset it
| to allow the Symantic installer to install the program.
| It continues to fail.
 
Back
Top