Trouble upgrading to XP Pro

  • Thread starter Thread starter Jeff Gilstrap
  • Start date Start date
J

Jeff Gilstrap

I am getting a blue screen when trying to do an upgrade
installation on a machine with XP home Ed. the message
is "A problem has been detected and windows has been shut
down to prevent damage to your computer. The problem
seems to be caused by the following file: sunkfilt.sys"

Any suggests on how to remedy this situation to continue
the install?
thanks
Jeff G
 
hi Jeff,
This is a file that is used as a driver for the Multimedia 6 in 1 card
reader.
The right procedure is to remove the "Multimedia card Reader" driver, before
updating Windows XP.
1.) Remove old "Multimedia card Reader" driver. Click on "Start", "Control
Panel".
"Add or Remove Programs", locate "Multimedia Card Reader", Click "Remove" to
uninstall the program.
2.) Restart the PC.
3.) Upgrade the OS to Windows XP
4.) Go to www.HP.com <http://www.HP.com> and download 'HP_6dot13_PATCH',
'Multimedia Card Reader' driver and install it. This is the HP web link:
ftp://ftp.hp.com/pub/softlib/software3/...P24009.exe
<ftp://ftp.hp.com/pub/softlib/software3/COL5516/pv-18496-1/SP24009.exe>

Hope this fixes the issue, good luck!
if you need more help pl mail back at (e-mail address removed)
 
Thank you for your help!
-----Original Message-----
hi Jeff,
This is a file that is used as a driver for the Multimedia 6 in 1 card
reader.
The right procedure is to remove the "Multimedia card Reader" driver, before
updating Windows XP.
1.) Remove old "Multimedia card Reader" driver. Click on "Start", "Control
Panel".
"Add or Remove Programs", locate "Multimedia Card Reader", Click "Remove" to
uninstall the program.
2.) Restart the PC.
3.) Upgrade the OS to Windows XP
4.) Go to www.HP.com <http://www.HP.com> and download 'HP_6dot13_PATCH',
'Multimedia Card Reader' driver and install it. This is the HP web link:
ftp://ftp.hp.com/pub/softlib/software3/...P24009.exe
<ftp://ftp.hp.com/pub/softlib/software3/COL5516/pv-18496- 1/SP24009.exe>

Hope this fixes the issue, good luck!
if you need more help pl mail back at v- (e-mail address removed)



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