Trouble Creating a New Outlook Data File in 2003

  • Thread starter Thread starter Jason Kim
  • Start date Start date
J

Jason Kim

Hi,

I just received a message from my exchange server admin saying that I
reached my memory limit. I need to keep the emails so I want to save it in a
personal folder or archive it. The trouble is when I do File->New->Outlook
Data File and get to the "New Outlook Data File" window it shows up blank
with no choice of "Types of storage:".

I tried the one suggestion of renaming "MAPISVC.INF" and having Outlook
reinstall the file, but that didn't work.

I ran through the "Detect and Repair", but that didn't do anything.

I searched far and wide all over this forum and on google and had no luck.

Any suggestions? I am running Office 2003 w/ SP3 on Windows XP Pro w/ SP2.

Thanks in advance,
Jason
 
I just received a message from my exchange server admin saying that I
reached my memory limit. I need to keep the emails so I want to save it in
a
personal folder or archive it. The trouble is when I do File->New->Outlook
Data File and get to the "New Outlook Data File" window it shows up blank
with no choice of "Types of storage:".
Click to expand...

What do your IT people suggest as a solution?
 
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