Transferring .pst to new computer

  • Thread starter Thread starter Julian
  • Start date Start date
J

Julian

I've just bought a new PC and installed Outlook 2002. I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the new
one. Sure enough all my messages, calendar, contacts,
tasks info is there. My only problem is that despite my
contacts being visible (using the Contacts icon), when I
start a new mail and either type a name or select "To..."
Outlook tells me it can't find my contacts. Can someone
explain how I can make Outlook use the contacts list ?

Thanks.
 
Dear Julian,

click on the "Contact" folder, rigt mouseclick/Options/Outlook Addressbook
and select here "use this folders as Outlook Addressbook".

Try it again, I am sure it will work. ;-)
 
Hi Oliver - I can't quite follow your instructions - if I
click on the 'Contacts folder icon' (down the left hand
side) I can't see where I right click on options ???

Thanks, Julian
-----Original Message-----
Dear Julian,

click on the "Contact" folder, rigt
Click to expand...
mouseclick/Options/Outlook Addressbook
 
Dear Julian,
'Contacts folder icon'
Click to expand...

sorry maybe I forget to tell you that you must have activate in Outlook
under "View" the "Folderlist". It seems that you only have the "icons" and
not the folder list.

Here you have in the folder list a contact folder. Click on this
folder/right mouseclick an the last filed is options or properties. I only
have a german outlook but I think it must be options.

Whas this the needed information?

Kind regards
 
Sorry Oliver but that doesn't solve it.

When I press "To..." on a new email I get the error "The
address list could not be displayed. The Contacts folder
associated with this address list could not be opened; it
may have been moved or deleted, or you do not have
permissions. For information on how to remove this
folder from the Outlook address book, see Microsoft
Outlook Help".

This error message is not very helpful to me since I
obviously haven't deleted the .pst file since it's found
the contacts, mail etc. It's just it won't link new mail
to the contact list for some reason.
 
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
What you did was disrupt the connection between the Outlook Address Book
Service and your Outlook data file by transferring your data file
incorrectly. Tell us more precisely what you did to transfer this file. It
sounds like you tried to overwrite your PST file which will invariably
corrupt your profile.
If that's what you did, create a new profile.
 
Russ - see my response to Jocelyn (one level up).
-----Original Message-----
What you did was disrupt the connection between the Outlook Address Book
Service and your Outlook data file by transferring your data file
incorrectly. Tell us more precisely what you did to transfer this file. It
sounds like you tried to overwrite your PST file which will invariably
corrupt your profile.
If that's what you did, create a new profile.
--
Russ Valentine
[MVP-Outlook]
Sorry Oliver but that doesn't solve it.

When I press "To..." on a new email I get the error "The
address list could not be displayed. The Contacts folder
associated with this address list could not be opened; it
may have been moved or deleted, or you do not have
permissions. For information on how to remove this
folder from the Outlook address book, see Microsoft
Outlook Help".

This error message is not very helpful to me since I
obviously haven't deleted the .pst file since it's found
the contacts, mail etc. It's just it won't link new mail
to the contact list for some reason.

Click
on this
Click to expand...


.
Click to expand...
 
Hi Jocelyn,

It looks like from what you and Russ say, I've corrupted
my profile. What I did was just pasted my existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise what
I should do next, thanks.
 
I already told you what to do. Overwriting a PST file will corrupt your
profile beyond repair. Create a new one and configure it to use your PST
file.
 
OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.
-----Original Message-----
I already told you what to do. Overwriting a PST file will corrupt your
profile beyond repair. Create a new one and configure it to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
Hi Jocelyn,

It looks like from what you and Russ say, I've corrupted
my profile. What I did was just pasted my existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise what
I should do next, thanks.

-
the association Book
gets broken. To back
to the first dialog Outlook
after making these when
I
Click to expand...


.
Click to expand...
 
Dear Julian,

before I would create a new profile, it could be helpfull only to delete the
Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again the
address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


Julian said:
OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.
-----Original Message-----
I already told you what to do. Overwriting a PST file will corrupt your
profile beyond repair. Create a new one and configure it to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
Hi Jocelyn,

It looks like from what you and Russ say, I've corrupted
my profile. What I did was just pasted my existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things around - -
the association
between the Contacts folder and the Outlook Address Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the new
one. Sure enough all my messages, calendar, contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon), when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts list ?

Thanks.


.
Click to expand...


.
Click to expand...
Click to expand...
 
The main reason to create a new profile is that it is just as easy to do and
will fix the other problems that will have arisen from overwriting a PST
file.
--
Russ Valentine
[MVP-Outlook]
Oliver Vukovics said:
Dear Julian,

before I would create a new profile, it could be helpfull only to delete
the Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again the
address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


Julian said:
OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.
-----Original Message-----
I already told you what to do. Overwriting a PST file will corrupt your
profile beyond repair. Create a new one and configure it to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
Hi Jocelyn,

It looks like from what you and Russ say, I've corrupted
my profile. What I did was just pasted my existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things around - -
the association
between the Contacts folder and the Outlook Address Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the new
one. Sure enough all my messages, calendar, contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon), when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts list ?

Thanks.


.



.
Click to expand...
Click to expand...
Click to expand...
 
At last I think I've fixed it. Thanks for your help.

Is there somewhere on the web that documents this type of
stuff ? (That is, how to set up a new PC for Outlook
when you have an existing .pst)?

-----Original Message-----
Dear Julian,

before I would create a new profile, it could be helpfull only to delete the
Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again the
address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.
-----Original Message-----
I already told you what to do. Overwriting a PST file will corrupt your
profile beyond repair. Create a new one and configure
Click to expand...
it
to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
Hi Jocelyn,

It looks like from what you and Russ say, I've corrupted
my profile. What I did was just pasted my existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things
Click to expand...
around -
-
the association
between the Contacts folder and the Outlook Address Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the new
one. Sure enough all my messages, calendar, contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon), when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts list ?

Thanks.


.



.
Click to expand...
Click to expand...


.
Click to expand...
 
Yes.
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Julian said:
At last I think I've fixed it. Thanks for your help.

Is there somewhere on the web that documents this type of
stuff ? (That is, how to set up a new PC for Outlook
when you have an existing .pst)?

-----Original Message-----
Dear Julian,

before I would create a new profile, it could be helpfull only to delete the
Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again the
address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.

-----Original Message-----
I already told you what to do. Overwriting a PST file
will corrupt your
profile beyond repair. Create a new one and configure it
to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
message
Hi Jocelyn,

It looks like from what you and Russ say, I've
corrupted
my profile. What I did was just pasted my
existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed
Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise
what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things around -
-
the association
between the Contacts folder and the Outlook Address
Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get
back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart
Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the
new
one. Sure enough all my messages, calendar,
contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon),
when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts
list ?

Thanks.


.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Dear Russs,
The main reason to create a new profile is that it is just as easy to do..
Click to expand...

I think everything is easy if you know how to do it. The difficult tasks
fail mostly because that the simple bases are missing. We made the
experience in our support that a lot of people ask (after they deleted the
profile) where is the password for my email account that was deleted with
the profil? ;-)
I also have 10 email accounts and to create a new profil is a lot of work
with a lot of email accounts.

Anyhow, he fixed the problem and this was important.

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com

Russ Valentine said:
The main reason to create a new profile is that it is just as easy to do
and will fix the other problems that will have arisen from overwriting a
PST file.
--
Russ Valentine
[MVP-Outlook]
Oliver Vukovics said:
Dear Julian,

before I would create a new profile, it could be helpfull only to delete
the Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again the
address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


Julian said:
OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.

-----Original Message-----
I already told you what to do. Overwriting a PST file
will corrupt your
profile beyond repair. Create a new one and configure it
to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
message
Hi Jocelyn,

It looks like from what you and Russ say, I've
corrupted
my profile. What I did was just pasted my
existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed
Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise
what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things around -
-
the association
between the Contacts folder and the Outlook Address
Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get
back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart
Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the
new
one. Sure enough all my messages, calendar,
contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon),
when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts
list ?

Thanks.


.



.
Click to expand...
Click to expand...
Click to expand...
 
Julian,

maybe another helpfull description:
http://www.slipstick.com/config/movepst.htm
http://www.slipstick.com/emo/2002/up020605.htm#movetonew2002

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com

Julian said:
At last I think I've fixed it. Thanks for your help.

Is there somewhere on the web that documents this type of
stuff ? (That is, how to set up a new PC for Outlook
when you have an existing .pst)?

-----Original Message-----
Dear Julian,

before I would create a new profile, it could be helpfull only to delete the
Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again the
address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.

-----Original Message-----
I already told you what to do. Overwriting a PST file
will corrupt your
profile beyond repair. Create a new one and configure it
to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
message
Hi Jocelyn,

It looks like from what you and Russ say, I've
corrupted
my profile. What I did was just pasted my
existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed
Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise
what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things around -
-
the association
between the Contacts folder and the Outlook Address
Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get
back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart
Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the
new
one. Sure enough all my messages, calendar,
contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon),
when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts
list ?

Thanks.


.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Agreed, but resetting the Outlook Address Book will only solve one of the
problems that arise from overwriting a PST file, so sooner or later they're
going to have to create a new profile.
--
Russ Valentine
[MVP-Outlook]
Oliver Vukovics said:
Dear Russs,
The main reason to create a new profile is that it is just as easy to do..
Click to expand...

I think everything is easy if you know how to do it. The difficult tasks
fail mostly because that the simple bases are missing. We made the
experience in our support that a lot of people ask (after they deleted the
profile) where is the password for my email account that was deleted with
the profil? ;-)
I also have 10 email accounts and to create a new profil is a lot of work
with a lot of email accounts.

Anyhow, he fixed the problem and this was important.

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com

Russ Valentine said:
The main reason to create a new profile is that it is just as easy to do
and will fix the other problems that will have arisen from overwriting a
PST file.
--
Russ Valentine
[MVP-Outlook]
Oliver Vukovics said:
Dear Julian,

before I would create a new profile, it could be helpfull only to delete
the Outlook Addressbook and add it again.

Tools | E-mail accounts, select "View or change existing directories or
address books", and click Next.
Delete here the available address book, restart Outlook and add again
the address book.

This could help only to create a new Outlook profile.

How to create a new Outlook 2002 profile:
http://www.outlook-tips.net/howto/prf.htm
http://support.microsoft.com/kb/287072

--
Oliver Vukovics
Groupware for Outlook without Exchange: Public ShareFolder
Notebook Synchronisation for Outlook: Public SyncTool
New Domain: www.publicshareware.com


OK - I didn't realise it was beyond repair. Can you
explain what I should do to create a new profile -
apologies for being dumb - but that's why I asking for
help. Please can you explain what steps I need to take.

Thanks.

-----Original Message-----
I already told you what to do. Overwriting a PST file
will corrupt your
profile beyond repair. Create a new one and configure it
to use your PST
file.
--
Russ Valentine
[MVP-Outlook]
message
Hi Jocelyn,

It looks like from what you and Russ say, I've
corrupted
my profile. What I did was just pasted my
existing .pst
(with all the data in) in over the existing outlook.pst
(since I assumed it was empty). I've followed
Jocelyn's
advice - the OAB was in the list. There were actually
two Contact files listed. I then went to the Contacts
folder but the properties already had "Show this folder
as an E-mail address book" ticked. So, my problem is
still not solved. Please stick with me and advise
what
I should do next, thanks.


-----Original Message-----
This is a common occurrence when moving things around -
-
the association
between the Contacts folder and the Outlook Address
Book
gets broken. To
fix it, go to Tools | E-mail accounts, select "View or
change existing
directories or address books", and click Next. If you
don't see the OAB in
the Directories and Address Books list, click the Back
button, then select
"Add a new directory or address book", then "Additional
Address Books", and
add the OAB. Then keep clicking Back until you get
back
to the first dialog
box, and go back to the Directories and Address Books
list as you did
earlier.

Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show
this folder as an
E-mail address book" box. Make sure you restart
Outlook
after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered -- please
reply only to the newsgroup to preserve the message
thread. ***


In Julian wrote:

I've just bought a new PC and installed Outlook 2002.
I
copied the .pst from my old computer (which also used
Outlook 2002) and pasted in the right place for the
new
one. Sure enough all my messages, calendar,
contacts,
tasks info is there. My only problem is that despite
my
contacts being visible (using the Contacts icon),
when
I
start a new mail and either type a name or
select "To..."
Outlook tells me it can't find my contacts. Can
someone
explain how I can make Outlook use the contacts
list ?

Thanks.


.



.
Click to expand...
Click to expand...
Click to expand...
 
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