Transferring email account from Outlook Express to Outlook

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Guest

I have transferred by main BT email account from OE to Outlook with no
difficulty. However, a subsidiary account that I use will not be accessed.
I have added it to the accounts list and checked all settings. I have
removed it from Outlook Express. When I run the Test Account option, all
seems well, but when I send a message to myself at that account it appears to
send successfully, but cannot be received.

Any suggestions?
 
What SMTP server are you sending through? Primary or secondary?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head scratching, Meteor <[email protected]>
asked this group:

| I have transferred by main BT email account from OE to Outlook with no
| difficulty. However, a subsidiary account that I use will not be
| accessed. I have added it to the accounts list and checked all
| settings. I have removed it from Outlook Express. When I run the
| Test Account option, all seems well, but when I send a message to
| myself at that account it appears to send successfully, but cannot be
| received.
|
| Any suggestions?
 
When sending the mail, click on the Accounts button to see what server you
are using.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Meteor asked:

| Not sure - how do I find this out?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What SMTP server are you sending through? Primary or secondary?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
||
|| After furious head scratching, Meteor
|| <[email protected]> asked this group:
||
||| I have transferred by main BT email account from OE to Outlook with
||| no difficulty. However, a subsidiary account that I use will not be
||| accessed. I have added it to the accounts list and checked all
||| settings. I have removed it from Outlook Express. When I run the
||| Test Account option, all seems well, but when I send a message to
||| myself at that account it appears to send successfully, but cannot
||| be received.
|||
||| Any suggestions?
 
I seem to be sending from mail.btinternet.com(1). Sending mail is no
problem. It is receiving it that is the difficulty.
 
Have you set your authentication correctly? In your account properties, on
the server tab, have you checked the option to have your server to
authenticate?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, meteor asked:

| I seem to be sending from mail.btinternet.com(1). Sending mail is no
| problem. It is receiving it that is the difficulty.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| When sending the mail, click on the Accounts button to see what
|| server you are using.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Meteor asked:
||
||| Not sure - how do I find this out?
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What SMTP server are you sending through? Primary or secondary?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
||||
|||| After furious head scratching, Meteor
|||| <[email protected]> asked this group:
||||
||||| I have transferred by main BT email account from OE to Outlook
||||| with no difficulty. However, a subsidiary account that I use
||||| will not be accessed. I have added it to the accounts list and
||||| checked all settings. I have removed it from Outlook Express.
||||| When I run the Test Account option, all seems well, but when I
||||| send a message to myself at that account it appears to send
||||| successfully, but cannot
||||| be received.
|||||
||||| Any suggestions?
 
This box only applies to sending, which doesn't appear to be your problem.
See the questions Brian and I asked in a different thread...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


meteor said:
No, I didn't think it needed to be. Should it be checked?

Milly Staples said:
Have you set your authentication correctly? In your account properties, on
the server tab, have you checked the option to have your server to
authenticate?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, meteor asked:

| I seem to be sending from mail.btinternet.com(1). Sending mail is no
| problem. It is receiving it that is the difficulty.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| When sending the mail, click on the Accounts button to see what
|| server you are using.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Meteor asked:
||
||| Not sure - how do I find this out?
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What SMTP server are you sending through? Primary or secondary?
||||
|||| --Ã,Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
||||
|||| After furious head scratching, Meteor
|||| <[email protected]> asked this group:
||||
||||| I have transferred by main BT email account from OE to Outlook
||||| with no difficulty. However, a subsidiary account that I use
||||| will not be accessed. I have added it to the accounts list and
||||| checked all settings. I have removed it from Outlook Express.
||||| When I run the Test Account option, all seems well, but when I
||||| send a message to myself at that account it appears to send
||||| successfully, but cannot
||||| be received.
|||||
||||| Any suggestions?
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