Transfer of Data in Outlook 2002

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I was told that I could copy all of the data from my
desktop to my new laptop by copying the outlook.pst file
from the desktop and dropping it on the corresponding file
on the laptop. I did that and most the data has copied but
the contacts don't show up in the address book on the
laptop. When I try to do a lookup of a name that is in the
contacts list (the contacts all display in contact view) I
get the message "Outlook could not find the requested
contact".

When I click on the address book icon I get a long error
message: "The address list could not be displayed. The
Contacts folder associated with this address list could
not be opened; it may have bveen moved or deleted, or you
do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft
Outlook Help".

How can I get contacts recognized?
 
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

Also, for future reference -- never overwrite one .PST file with another
(from your message, it sounds like that's what you did). Doing so can cause
problems, and it's not necessary, since Outlook can use a .PST file from any
location on your hard drive that you have access to.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Back
Top