Totally exasperated for help

[Billie]

RealOne Player will not play. I keep getting a Microsoft
error "There was a problem" I uninstalled RealOne
Player and tried to download again. Same Microsoft error
appeared. This is very exasperating. What can I do?
I would really appreciate some help. Billie

 

[Bill James]

"There was a problem" is not helpful. You need to post the entire error message to get help with this.

--

Bill James
Microsoft Shell/UI

Win9x VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/

 

[Marisa]

-----Original Message-----
RealOne Player will not play. I keep getting a Microsoft
error "There was a problem" I uninstalled RealOne
Player and tried to download again. Same Microsoft error
appeared. This is very exasperating. What can I do?
I would really appreciate some help. Billie
.
Billie,

by chance did you also have MusicMatch Jukebox
installed? Have had problems with and am still (and this
is on 2 diff. computers. Loss of sound). I am trying to
figure it out. I have "Real One" due to
doing "BearShare" (a gnutella, file sharing thing) and it
comes with it to play the music downloads. Having
serious sound problems. Thx, Marisa

 

[Billie]

The message is headed "Shell executable of Setup Program"
Encountered a problem and needed to close. Then they ask
if you want to sent error report to Microsoft. Does this
help? Thanks

-----Original Message-----
"There was a problem" is not helpful. You need to post

the entire error message to get help with this.

 

[Maureen Goldman]

RealOne Player will not play. I keep getting a Microsoft
error "There was a problem" I uninstalled RealOne
Player and tried to download again. Same Microsoft error
appeared. This is very exasperating. What can I do?
I would really appreciate some help. Billie

Perhaps the Real.com website has some advice.