T
TomP
Here are the fields I need to manipulate
Field 1: Account (Text field with validation rule)
Field 2: Closed (Date field)
Field 3: Termination (Yes/No)
I want to be able to get a total count of records not closed or terminated.
The condition should be to count everything except for the ones that are
"Closed" and also marked for "Termination".
My concern is that if the termination field is "checked" ... it may or may
not have an entry in the closed field which may count the records twice.
The termination field is used because the case may have been forwarded or
terminated for other reasons which is entered in a separate field for
"comments".
Any help would be appreciated.
Field 1: Account (Text field with validation rule)
Field 2: Closed (Date field)
Field 3: Termination (Yes/No)
I want to be able to get a total count of records not closed or terminated.
The condition should be to count everything except for the ones that are
"Closed" and also marked for "Termination".
My concern is that if the termination field is "checked" ... it may or may
not have an entry in the closed field which may count the records twice.
The termination field is used because the case may have been forwarded or
terminated for other reasons which is entered in a separate field for
"comments".
Any help would be appreciated.