TO: displays sender on BCC:

  • Thread starter Thread starter Jim Marsico
  • Start date Start date
J

Jim Marsico

we need to email our customers our summer production
schedule. We insert their addresses in the BCC: box and
send. The only problem is that the sender's email address
appears in the To: box and people just delete them. Is it
possible for that BCC: recipient's address to appear in
the TO: box? Blank would be acceptable if necessary.

Using Win XP, Office XP Professional, Outlook 2002

Thank you.
 
Jim said:
we need to email our customers our summer production
schedule. We insert their addresses in the BCC: box and
send. The only problem is that the sender's email address
appears in the To: box and people just delete them.
Click to expand...

Isn't that really *their* problem? Are you putting something
obvious/relevant in the subject line that makes it clear what the email is?
Is it
possible for that BCC: recipient's address to appear in
the TO: box? Blank would be acceptable if necessary.
Click to expand...

You would need to do a mail merge to electronic mail if you wanted each
person to see their individual name/address in the to field.
 
A good solution would be to use Word to perform a mail merge to email. Each
customer will then get their own individual message.
 
Jim Marsico said in news:[email protected]:
we need to email our customers our summer production
schedule. We insert their addresses in the BCC: box and
send. The only problem is that the sender's email address
appears in the To: box and people just delete them. Is it
possible for that BCC: recipient's address to appear in
the TO: box? Blank would be acceptable if necessary.

Using Win XP, Office XP Professional, Outlook 2002

Thank you.
Click to expand...

The inclusion of a To header (which is *data* that the sender or their
e-mail client puts into the body of the message and NOT part of the
envelope used to deliver the message) is actually optional. According
to RFC 2822, the To header can appear zero or one times; that is, it can
be omitted or it can appear a maximum of once. However, many e-mail
clients do not obey the RFC and demand that the To field contain a
non-blank string (and sometimes they do some checking to see if the
syntax is that for an e-mail address). I've also heard but not
confirmed that some ISP's demand that the To header be present but I
don't know why since the recipient(s) are listed by the RCPT command to
their SMTP server and *that* is what gets used to determine who is the
recipient(s) of that message (i.e., the headers *in* the DATA command
used to send the body of the message are NOT used for delivery).

If whatever you use for your e-mail client demands that the To header be
non-blank, that is a requirement ONLY of that e-mail client, not of the
RFC specification defining the content of Internet messages. If you
must use a non-blank To header and if your recipients are deleting your
messages based on your e-mail address being present in the To header
then that is THEIR decision! Even if you did not specify your e-mail
address in the To header, they might still auto-trash your messages
based on Return-Path, Reply-To, Sender, Subject, or substrings from the
Received headers. If they don't want to get your messages, you have no
right to force them to read them. Maybe they really don't consider
themself as your "customer".
 
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