To... Button Doesn't Give Access to Contacts

  • Thread starter Thread starter Nehmo Sergheyev
  • Start date Start date
N

Nehmo Sergheyev

Recently installed Out 2003 over Out 2000.



I have everything working except in the New Message window > To. button
Select Names box > there's only a few addresses instead of the whole
Click to expand...
contact list. And in the "Show Names form the:" drop down list, I only
have three items: Outlook Address Book, Contacts, and a contacts folder
I have, Other Customers. But these don't open to provide the addresses.



How can I get the Select Names box to show my contacts?
 
You haven't configured the Outlook Address Book yet.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
- Nehmo –
- Russ Valentine [MVP-Outlook] -
You haven't configured the Outlook Address Book yet.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
Click to expand...

- Nehmo –
I only needed the last step of your advice. I rightclicked on each
folder of the contacts > Outlook Address Book tab > checked the box:
Show this folder as an e-mail Address Book.> Apply > OK. I had to do
this, enabling the folders to be shown as E-mail address book, for all
the folders and sub folders in my Contacts.

In Outlook (all versions I'm acquainted with) Contact folders and sub
folders have equal standing in some views. In Outlook 2003, the
contacts buttom initially gives this equal-standing view. If you press
Folder List, then primary folders and sub folders are differentiated
with the usual tree arrangement.

When you press the To… button of a new message, you get the
equal-standing view. This has always been a deficiency with Outlook,
and I had expected it to have been changed in the 2003 version. I
should have sent a message to the Wish List people. Incidentally,
where *can* you add something to the Wish List for Outlook?


*********************
* Nehmo Sergheyev *
*********************
 
You can send Outlook feature requests to (e-mail address removed) with "Outlook"
in the subject and to (e-mail address removed)

--
Russ Valentine
[MVP-Outlook]
Nehmo Sergheyev said:
- Nehmo -
- Russ Valentine [MVP-Outlook] -
You haven't configured the Outlook Address Book yet.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
Click to expand...

- Nehmo -
I only needed the last step of your advice. I rightclicked on each
folder of the contacts > Outlook Address Book tab > checked the box:
Show this folder as an e-mail Address Book.> Apply > OK. I had to do
this, enabling the folders to be shown as E-mail address book, for all
the folders and sub folders in my Contacts.

In Outlook (all versions I'm acquainted with) Contact folders and sub
folders have equal standing in some views. In Outlook 2003, the
contacts buttom initially gives this equal-standing view. If you press
Folder List, then primary folders and sub folders are differentiated
with the usual tree arrangement.

When you press the To. button of a new message, you get the
equal-standing view. This has always been a deficiency with Outlook,
and I had expected it to have been changed in the 2003 version. I
should have sent a message to the Wish List people. Incidentally,
where *can* you add something to the Wish List for Outlook?


*********************
* Nehmo Sergheyev *
*********************
Click to expand...
 
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