TIF Error in Outlook 2003 - Unable to resolve

  • Thread starter Thread starter Matt Nichols
  • Start date Start date
M

Matt Nichols

Guys, a user at our office is getting the error when trying to open a
fax attachment in Office Pro 2003 that reads "Cannot create file:
FAX.tif..."

This is an XP Pro SP2 machine.

I have looked back through this group and found various posts on the
error and I have tried these solutions which did NOT work:

1) Norton fix to block trojan.
2) Checked the default application - still MODI, and I even tried
changing it to Windows Picture/Fax viewer.
3) Repair and Detect
4) Reinstall

I am almost at the point of just uninstalling Office and starting from
scratch, but I'd really like to avoid that. Are there ANY suggestions
out there? I would be really grateful since MSFT obviously has NOTHING
out there on this issue. Thanks in advance.

Matt
 
You first.
Clarify your fax software and the method being used to "create a fax
attachment."
 
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