ThorConWndClass program - causing Outlook 2003 to lock up

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  • Start date Start date
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Guest

I am having an issue w/ Outlook. When I send an email, it freezes up on me.
I have to close it out and re-boot. When I re-boot, I get a message that
says ThorConnWndClass program is not responding. I never saw this before
until Outlook started freezing up. I called Dell support, and they have had
me remove my slide show screen saver, among some other trouble shooting
items. They now say I have to re-install Outlook. Wanted to see if there
was a better way before doing that.

Anyone else seen this?
 
None of that. Remove the Alternative User Input support from your Office
installation. If you use it you can reinstall the component and see if it
works.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
I am not sure how to do that, would you mind explaining how? Much appreciated!


Roady said:
None of that. Remove the Alternative User Input support from your Office
installation. If you use it you can reinstall the component and see if it
works.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Jimmy said:
I am having an issue w/ Outlook. When I send an email, it freezes up on
me.
I have to close it out and re-boot. When I re-boot, I get a message that
says ThorConnWndClass program is not responding. I never saw this before
until Outlook started freezing up. I called Dell support, and they have
had
me remove my slide show screen saver, among some other trouble shooting
items. They now say I have to re-install Outlook. Wanted to see if there
was a better way before doing that.

Anyone else seen this?
Click to expand...
Click to expand...
 
Insert the Office CD, start setup and choose Add/Remove Components.
Alternative User Input is listed there.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Jimmy said:
I am not sure how to do that, would you mind explaining how? Much
appreciated!


Roady said:
None of that. Remove the Alternative User Input support from your Office
installation. If you use it you can reinstall the component and see if it
works.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Jimmy said:
I am having an issue w/ Outlook. When I send an email, it freezes up on
me.
I have to close it out and re-boot. When I re-boot, I get a message
that
says ThorConnWndClass program is not responding. I never saw this
before
until Outlook started freezing up. I called Dell support, and they
have
had
me remove my slide show screen saver, among some other trouble shooting
items. They now say I have to re-install Outlook. Wanted to see if
there
was a better way before doing that.

Anyone else seen this?
Click to expand...
Click to expand...
Click to expand...
 
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