The system cannot log you on - domain is not available

  • Thread starter Thread starter Dave Z
  • Start date Start date
D

Dave Z

A user it trying to log into his laptop (WinXP SP2) from a
remote office and keeps getting this error:

"The system cannot log you on now because the domain
<domainname> is not available"

According to KB 824302, there's a hotfix for this
problem. But I wasn't able to install it because it turns
out the hotfix is already included in SP2.

He's able to log in with the local user profile. But all
his files and settings are on the domain profile. Has
anyone seen this behavior? Any advice is much appreciated.

- Dave
 
XP is not a domain server.

This 'remote office' has the Remote Desktop client running, and the XP Pro machine is refusing logon?
 
The Windows XP Pro laptop was configured and joined to my
domain. When the user logs onto the laptop, he uses
his "domain account" (username, password, and domain
name). He would then attach to the internet and access my
domain through a VPN. All my laptops are configured the
same way.

I've checked and neither Remote Assistance nor Remote
Desktop are enabled. Whenever the user tries to log into
the domain account he gets the messsage below. Whenever
he changes the domain name to the desktop, he can log in
as the local admin account.

Microsoft says this is a problem but it was fixed with
Service Pack 2. The computer was shipped with SP2.


-----Original Message-----
XP is not a domain server.

This 'remote office' has the Remote Desktop client
Click to expand...
running, and the XP Pro machine is refusing logon?
 
You might try asking that question on news://msnews.microsoft.com/microsoft.public.windows.server.networking
 
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