The Fax Preview Cannot be Displayed

  • Thread starter Thread starter =?iso-8859-1?Q?Rafael_Mart=EDnez?=
  • Start date Start date
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=?iso-8859-1?Q?Rafael_Mart=EDnez?=

Hi, Ladies & Gentlemen:

Faxing a document from Microsoft Word 2002 - When I try
to preview the fax I want to send, the "Send Fax Wizard
Window" pops up with the following message: The fax
preview cannot be displayed.

Is there any way to fix this problem? Fax preview within
Word was working perfect before; but, all of a sudden, it
started to send the mentioned message.

I'll appreciate your answer.

Thank you all very much.
 
There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer > Folder Options.
File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"

Another common cause of this problem is firewall software Trojan horse
rules. The most common is one that ships with Norton Internet Security.
Details on that on are available here:
http://service1.symantec.com/SUPPOR...713afacbd4135e0a88256c77007e526f?OpenDocument
 
Thank you very much! It worked. I went to Windows
Explorer > Folder Options and changed the default program
to open TIF files, as suggested.

Great Job!
-----Original Message-----
There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer
Folder Options.
File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32
Click to expand...
\shimgvw.dll,ImageView_Fullscreen %1"
Another common cause of this problem is firewall software Trojan horse
rules. The most common is one that ships with Norton Internet Security.
Details on that on are available here:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument


--
Russ Valentine
[MVP-Outlook]
Hi, Ladies & Gentlemen:

Faxing a document from Microsoft Word 2002 - When I try
to preview the fax I want to send, the "Send Fax Wizard
Window" pops up with the following message: The fax
preview cannot be displayed.

Is there any way to fix this problem? Fax preview within
Word was working perfect before; but, all of a sudden, it
started to send the mentioned message.

I'll appreciate your answer.

Thank you all very much.
Click to expand...


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