The custom form could not be opend

  • Thread starter Thread starter mario savard
  • Start date Start date
M

mario savard

I'm getting the error message bellow.
The custom form could no be opened. "Outlook will use an
Outlook form instead. The form required to view this
message cannot be displayed. Contact you administrator"

I already tried the clear cache and even deleted the cache
folder. But it keeps coming back.

Any idea? could this be on the exchange server side.?
 
Outlook XP 10.6515.6714 sp3

Echange server is windows 2000 SP with post sp3 of august.

I'm doing support for customers and they are more and more
complains about this issue lattely.
 
In addition to deleting the Frmcache.dat file (which is what clearing the
cache does), try deleting all the subfolders in the Forms folder where you
find Frmcache.dat.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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