The Arrogance of Microsoft

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

The Arrogance of Microsoft

This just shows how little Microsoft actually cares about its customer base.
If they had any concern at all they would have included the classic UI,
rather than forcing us to purchase it for an additional $29 from some third
party. What arrogance!

I am so sorry that I upgraded. I’ve used Word for just about 20 years now
and I am an absolute fool for trusting MS. I should have done more research
before buying.

Microsoft clearly does not care about its long time customers.
 
It's free elsewhere.


J Walker said:
Thanks for your understanding JoAnn.

You are of course correct.

Why should any of us expect that all our years of learning, using and
upgrading the MS products would warrant any reasonable expectation that
they
would not go off and re-invent all the menus and commands that we have
spent
the last 20 years learning?

I have the feeling that this new UI will go the way of New Coke. Anybody
remember New Coke?

Thanks again JoAnn.
Click to expand...
 
The new interface was widely touted. Office is not inexpensive. If you
didn't read anything at all about the new version, it's your own fault. I am
so tired of people who do not accept responsibility for their own actions,
even down to buying software. It's always someone's else's fault if we
aren't satisfied.

As for the ribbon - get used to it because I really doubt that it's going
away.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375
 
Had you come here to check first, you would have found all your observations
discussed many times over, but you are still not doing your homework? If you
want to restore the menus using the add-in, that portion of the add-in is
free.

No-one is forcing you to purchase anything - and Patrick's excellent ribbon
customizer has nothing to do with Microsoft.
--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
J, there are a vast number of experienced Office customers who completely
agree with you. Perhaps the more we proclaim that "the Emperor wears no
clothes", the sooner Microsoft will wake up and smell the coffee and fix the
interface for Office 2007. The ribbon does have a couple of good features
but overall I find it cumbersome and irritating: when I've tried performing
the same tasks in Excel 2007 that I have in prior versions, it actually takes
me more time and mindless keystrokes. Even with the third party menus, the
new dialogue boxes still exist and the full functionality isn't there. As a
result, I've "upgraded" back to Excel 2000 and PowerPoint 2000 and consigned
the Office 2007 versions to the rubbish heap. I only keep them around in
case someone sends me a 2007 file that I can't open.

As for Patrick Schmid's free menus, I purchased the third party ones before
I was aware of them, sometime around mid-April 2007. I also see that he was
chastised for "caving" in to people's requests for menus. Warning bells
should be going off all over Microsoft at this point, but so far it all
appears to be falling on deaf ears.

Incidentally, a lot of large corporations I work with are postponing their
"upgrade" to Office 2007 until this issue is resolved. Maybe Microsoft will
start listening to customers now.

joe_btfsplk
 
I agree with you. May be you should at least start warning other people about
M...t products - as I already have.
 
Back
Top