the application failed to initialize properly (0xc0000005).

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G

Guest

- click on OK to termniate the application. I get this error when trying to
boot windows. is windows XP home, SP2 (I can only assume it is SP2 anyway)
On my laptop. Cannot even enter windows on safe mode, can however get to a
command prompt version of safe mode. Help please!
 
Paul Jordan said:
- click on OK to termniate the application. I get this error when trying
to
boot windows. is windows XP home, SP2 (I can only assume it is SP2
anyway)
On my laptop. Cannot even enter windows on safe mode, can however get to a
command prompt version of safe mode. Help please!
Click to expand...

Try this command at the command prompt to see if you can use System Restore

%SystemRoot%\System32\restore\rstrui.exe

Jon
 
I would, but I hacve many photos, email adresses and other files stored on my
windows drive, which I don't want to lose. Is there any way to avoid this?
 
Paul said:
I would, but I hacve many photos, email adresses and other files
stored on my windows drive, which I don't want to lose. Is there any
way to avoid this?
Click to expand...

System Restore should not affect your data. However, it is wise to be on
the safe side. You can retrieve the data with a rescue system like
Knoppix, a Bart's PE, or ERD Commander (very expensive). Whether you
can do this yourself depends on your skill level and whether you have
another computer to use (presumably you do since you're posting here).
Back up your data and try the System Restore from Safe Mode Command
Line as Jon told you.

Here's information on using Knoppix:

An easy way to retrieve Windows files is to boot with Knoppix, a Linux
distro on a live cd. You will need a computer with two cd drives, one
of which is a cd/dvd-rw OR a usb thumb drive with enough capacity to
hold your data OR an external usb/firewire hard drive (formatted FAT32
only). To get Knoppix, you need a computer with a fast Internet
connection and third-party burning software. Download the Knoppix .iso
from www.knoppix.net and create your bootable cd. Then boot with it and
it will be able to see the Windows files. If you are using the usb
thumb drive or external hard drive, right-click on its icon (on the
Desktop) to get its properties and uncheck the box that says "Read
Only". Then click on it to open it. Note that the default mouse action
in the window manager used by Knoppix (KDE) is a single click to open
instead of the traditional MS Windows' double-click. Otherwise, use the
K3b burning program to burn the files to cd/dvd-r's.

http://tinyurl.com/coyca - Winternals emergency downloads
http://www.nu2.nu/pebuilder/ (Bart's PE)

Once you have your data, you can try the System Restore. If System
Restore doesn't work, try a Repair Install. If the Repair Install
doesn't work, do a Clean Install.

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install
(how-to)
http://www.elephantboycomputers.com/page2.html#reinstall_Windows (what
you need)

Malke
 
ah ok, wasn't sure what sytem restore was. tried it, and still having the
same problem. I get the error message 3 times, then windows loading proceeds,
and I get 'automatic update shas encountered a problem and needs to close. We
are sorry for the incvenience'

This is where the system then gets stuck, and I can go no further
 
Paul said:
ah ok, wasn't sure what sytem restore was. tried it, and still having
the same problem. I get the error message 3 times, then windows
loading proceeds, and I get 'automatic update shas encountered a
problem and needs to close. We are sorry for the incvenience'

This is where the system then gets stuck, and I can go no further
Click to expand...

Then back up your data as I already explained and:

1. Do hardware testing to make sure the hardware is healthy. There is no
point in messing about with software (Windows) on bad hardware.
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

2. If the hardware is healthy, do a Repair Install.
http://www.michaelstevenstech.com/XPrepairinstall.htm

3. If the Repair Install doesn't work, do a Clean Install. Reinstall
drivers and programs from installation media, restore data from
backups.
http://michaelstevenstech.com/cleanxpinstall.html
http://www.elephantboycomputers.com/page2.html#reinstall_Windows

Malke
 
Yep, had to go for the clean install, hate rebuilding my address book on
outlook and reloading all my photos, will save it this time :(
 
Was just going to post you this safe mode command line command, which may
have enabled you to boot into windows for repairs, but too late by the looks
of it.

sc config wuauserv start= disabled

(NB no space after start, but a space after the '=')

Keep it for future reference, thouigh, just in case the problem recurs

Jon
 
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