Telstra Duet line

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Guest

Hi,

We have Windows XP with a Lucent itnernal modem that we have installed as a fax machine. I can send and receive faxs manually without difficulty, we can also receive fax's automatically if a fax is being sent to us. The problem is that we have the modem connected to a Telstra Duet line, this means that when a fax is being sent to us the ring is heard as 3 quick tones, when a phone is being used to ring us it is a quick 2 tone. The problem is the modem does not seem to be able to differentiate between these two types of calls, so no matter whether a fax or a phone is dialling the fax answers the call.

Can anyone out there help me with setting the modem to differentiate between these two devices?

Thanks
 
Corri said:
Hi,

We have Windows XP with a Lucent itnernal modem that we have
installed as a fax machine. I can send and receive faxs manually
without difficulty, we can also receive fax's automatically if a fax
is being sent to us. The problem is that we have the modem connected
to a Telstra Duet line, this means that when a fax is being sent to
us the ring is heard as 3 quick tones, when a phone is being used to
ring us it is a quick 2 tone. The problem is the modem does not seem
to be able to differentiate between these two types of calls, so no
matter whether a fax or a phone is dialling the fax answers the call.

Can anyone out there help me with setting the modem to differentiate
between these two devices?

Thanks
Click to expand...

Only Telstra can do this - Windows XP doesn't support Distinctive Ring. You
will need to set up identicall or similar with them.
 
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